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Pricing · 2026
NiCE AI Chatbot Builder pricing
6 plans on the record
Every plan
Omnichannel Suite
$110 a month
Per agent per month
Core CXone package; chatbot-specific inclusion not stated
Read 12 Oct 2026 · nice.com
Essential Suite
$135 a month
Per agent per month
Core CXone package; chatbot-specific inclusion not stated
Read 12 Oct 2026 · nice.com
Core Suite
$169 a month
Per agent per month
Core CXone package; chatbot-specific inclusion not stated
Read 12 Oct 2026 · nice.com
Complete Suite
$209 a month
Per agent per month
Core CXone package; chatbot-specific inclusion not stated
Read 12 Oct 2026 · nice.com
Ultimate Suite
$249 usage-based
Per agent per month, plus $0.25 per session
Usage-based; billed monthly in arrears
Read 12 Oct 2026 · nice.com
Ultimate Suite session usage
$0.25 usage-based
Per session
Consumption-based session pricing
Read 21 Sep 2026 · nice.com