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NetZoom DCIM
Chicago area, Illinois, USA
What it is
NetZoom DCIM manages IT and facility infrastructure across data centers, including on-premises, edge, virtual, and cloud environments. It provides inventory, ownership, resource, and lifecycle management, plus connectivity tracking for power, networks, patch panels, fiber, copper, power chains, and inter-site links. Real-time monitoring covers facility and IT infrastructure, including cloud servers, with alert and alarm escalation rules. An integrated service desk supports knowledgebase self-service, requests, incidents, changes, problems, and workflow design. Listed integrations include ServiceNow, VMware vSphere, Microsoft Hyper-V, AWS, Google Cloud, Azure, Twilio, and RFID. The SDK supplies REST APIs and tools for entities, workflows, forms, and reports. Deployment options include on-premises, public cloud, managed hosting, and NetZoom-managed SaaS. SaaS includes more than 250,000 device models from over 5,000 manufacturers. Enterprise subscriptions are annual and priced on request; a free trial or proof of concept is offered.
For and against
For
- Manages hybrid data-center environments
- Tracks connectivity and asset lifecycles
- Includes monitoring with escalation rules
- Offers service desk workflows
- Provides broad integrations and REST APIs
Against
- Pricing is available only by request
- SaaS limits some listed features
- Free plan is not available
- Subscriptions are annual renewable
The verdict
NetZoom DCIM combines infrastructure inventory, connectivity, monitoring, service management, and deployment choices. Its device library and integrations support large equipment catalogs, while SaaS feature limits should be reviewed before selection.
Who it suits
NetZoom DCIM suits organizations managing mixed physical, virtual, edge, and cloud data-center resources. It fits teams needing infrastructure monitoring, service workflows, connectivity records, and deployment flexibility.
Plans and prices
NetZoom Enterprise On Premises
Unlimited sites, data centers, branch offices, racks, devices and ports; all modules included except DCM, which is extra
Read 4 Oct 2026 · netzoom.com
NetZoom Enterprise SaaS
One site of up to 200 racks per product bundle subscription; no device limit; Discovery, Monitoring, 3rd-Party Integration, SDK and Administration features unavailable
Read 4 Oct 2026 · netzoom.com
On the record
- API and customization
- The SDK provides REST API interfaces, and the product includes tools such as Entity Manager, Workflow Designer, Form Builder and Report Builder.netzoom.com · read 4 Oct 2026
- Asset management
- Features include inventory, asset ownership, resource management and asset lifecycle management.netzoom.com · read 4 Oct 2026
- Browser access
- NetZoom Enterprise can be used with popular browsers.netzoom.com · read 4 Oct 2026
- Company
- NetZoom Inc. says it was founded in 1995 and is headquartered in the Chicago area of Illinois.netzoom.com · read 4 Oct 2026
- Connectivity
- Connectivity management covers power and network connections, patch panels, fiber, copper, power chains and inter-site connectivity.netzoom.com · read 4 Oct 2026
- Deployment
- Enterprise deployment options include on-premises, public cloud, managed hosting and SaaS managed by NetZoom.netzoom.com · read 4 Oct 2026
- Device library
- The SaaS offering includes a device model library with over 250,000 devices from over 5,000 hardware manufacturers, and free new-device requests may be completed within 24 hours.netzoom.com · read 4 Oct 2026
- Hybrid environments
- The product supports central management of on-premises, edge, virtual and cloud data center resources.netzoom.com · read 4 Oct 2026
- Integrations
- Listed integrations include ServiceNow, VMware vSphere, Microsoft Hyper-V, AWS, Google Cloud, Azure, Twilio and RFID.netzoom.com · read 4 Oct 2026
- Monitoring
- Real-time monitoring covers facility and IT infrastructure, including cloud servers, with alert and alarm escalation rules.netzoom.com · read 4 Oct 2026
- Product purpose
- NetZoom DCIM manages IT and facility infrastructure resources across data centers of different sizes.netzoom.com · read 4 Oct 2026
- Service desk
- The integrated service desk supports knowledgebase self-service, service requests, incidents, change and problem requests, and workflow design.netzoom.com · read 4 Oct 2026
- Support
- Subscriptions include free email support, free software updates, online reference materials and device shape requests during a valid subscription.netzoom.com · read 4 Oct 2026
- Trial and implementation
- The purchasing page offers a Free Trial/POC and says complimentary training, implementation and other services are available.netzoom.com · read 4 Oct 2026
