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Network Assistant

OpenText lists its corporate headquarters in Waterloo, Ontario, Canada.

On the record

Aviator integration
The setup guide says an administrator must configure the Aviator integration (Service Manager) in Operations Cloud (AI Operations Management).docs.microfocus.com · read 11 Oct 2026
Company background
OpenText says it was founded in 1991 and provides information management software.opentext.com · read 5 Oct 2026
Data sent to model
The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.docs.microfocus.com · read 5 Oct 2026
Data sent to the model
The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.docs.microfocus.com · read 11 Oct 2026
Deployment
The documented deployment options are classic Network Automation with Network Assistant and containerized Network Automation with Network Assistant.docs.microfocus.com · read 11 Oct 2026
Device context
Recommendations use device vendor, operating system, model, and platform as context.docs.microfocus.com · read 11 Oct 2026
Integration configuration
Network Automation's integration settings say Network Assistant works with a Network Observability license and require certificates to be imported before configuration.docs.microfocus.com · read 5 Oct 2026
Integrations
Setup guidance names AI Operations Management, Network Observability, an Aviator integration in Operations Cloud, and Network Automation integration.docs.microfocus.com · read 5 Oct 2026
Integration setup
Network Automation integration requires completing the AI Operations Management or Network Operations Management container configuration and importing certificates into Network Automation.docs.microfocus.com · read 11 Oct 2026
Intended users
The documentation describes Network Assistant as helping network operators and NetOps teams diagnose and resolve network issues.docs.microfocus.com · read 11 Oct 2026
Natural-language diagnostics
It interprets natural-language problem descriptions and recommends vendor-specific diagnostic commands.docs.microfocus.com · read 11 Oct 2026
On-prem query allowance
The license document says each Network Observability unit entitles users to 10 Aviator queries per month when Aviator is deployed on premises; extra queries require an OSM Aviator Capacity Query Pack.opentext.com · read 5 Oct 2026
Prerequisites
Using Network Assistant requires enabling Network Automation capability when deploying AI Operations Management containerized and applying a Network Observability license.docs.microfocus.com · read 11 Oct 2026
Proactive checks
It can recommend proactive health checks and early-warning diagnostics to help identify potential issues before they affect the network.docs.microfocus.com · read 11 Oct 2026
Purpose
Network Assistant is an AI-powered diagnostic assistant that helps network operators troubleshoot issues and maintain network health.docs.microfocus.com · read 11 Oct 2026
Review and execution
Users can review generated commands, create a diagnostic script, or run commands on demand.docs.microfocus.com · read 11 Oct 2026
Review and run commands
Users can review generated commands, create a diagnostic script, or run commands on demand.docs.microfocus.com · read 5 Oct 2026

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