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On the recordRead 9 Oct 202617 facts
NetSupport Manager
NetSupport Manager · Market Deeping, Peterborough, PE6 8NE, United Kingdom · founded 1989
Plans and prices
Perpetual licence
Priced on request
Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included
Read 9 Oct 2026 · netsupportmanager.com
Subscription licence
Priced on request
Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included
Read 9 Oct 2026 · netsupportmanager.com
On the record
- Communications
- Technicians can chat with multiple users by text or audio, send targeted or broadcast messages, and receive user help requests when enabled.netsupportmanager.com · read 9 Oct 2026
- Directory integration
- NetSupport Manager can validate inbound users against NT user profiles and Active Directory profiles, and provides Active Directory templates for client configurations.netsupportmanager.com · read 9 Oct 2026
- File transfer
- The product transfers files between computers, supports drag and drop, and can distribute files or folders to multiple workstations at once.netsupportmanager.com · read 9 Oct 2026
- Intended users
- NetSupport says its solutions serve education and corporate sectors and describes Manager as a tool for IT teams supporting users and devices.netsupportsoftware.com · read 9 Oct 2026
- Network connectivity
- It supports LAN, WAN and internet connections using TCP/IP or HTTP, and includes a Gateway for remote connections across secure firewalled networks.netsupportmanager.com · read 9 Oct 2026
- Platform support
- The maker lists Windows, Mac, legacy Linux and mobile device support, with iOS and Android devices available for mobile control or as Android clients.netsupportmanager.com · read 9 Oct 2026
- Purpose
- NetSupport Manager is on-premises remote support software for remotely accessing and managing PCs, servers and users across locations and networks.netsupportmanager.com · read 9 Oct 2026
- Remote control
- Technicians can watch, share or control remote screens, keyboards and mice, and view multiple connected screens using real-time thumbnails.netsupportmanager.com · read 9 Oct 2026
- Security
- The maker describes configurable encryption up to 256-bit AES, SSL/TLS certificates, operator two-factor authentication, user authorization and activity logging.netsupportmanager.com · read 9 Oct 2026
- Session recording
- Yesnetsupportmanager.com · read 22 Sep 2026
- Support and training
- The maker says technical support and training are included with licensing, and offers free support on weekdays from 9am to 5pm across global time zones.netsupportmanager.com · read 9 Oct 2026
- Supported platforms
- desktopnetsupportmanager.com · read 22 Sep 2026
- System management
- It provides hardware and software inventory, process and service views, remote power and restart controls, and PowerShell command execution.netsupportmanager.com · read 9 Oct 2026
- Trial
- The free trial lasts 30 days, supports up to 10 PCs, includes all product features, requires no credit card and carries no obligation at the end.netsupportmanager.com · read 9 Oct 2026