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NetSupport Manager

NetSupport Manager · Market Deeping, Peterborough, PE6 8NE, United Kingdom · founded 1989

Plans and prices

Perpetual licence

Priced on request

Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included

Subscription licence

Priced on request

Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included

Every plan, in full

On the record

Communications
Technicians can chat with multiple users by text or audio, send targeted or broadcast messages, and receive user help requests when enabled.netsupportmanager.com · read 9 Oct 2026
Directory integration
NetSupport Manager can validate inbound users against NT user profiles and Active Directory profiles, and provides Active Directory templates for client configurations.netsupportmanager.com · read 9 Oct 2026
File transfer
The product transfers files between computers, supports drag and drop, and can distribute files or folders to multiple workstations at once.netsupportmanager.com · read 9 Oct 2026
Intended users
NetSupport says its solutions serve education and corporate sectors and describes Manager as a tool for IT teams supporting users and devices.netsupportsoftware.com · read 9 Oct 2026
Network connectivity
It supports LAN, WAN and internet connections using TCP/IP or HTTP, and includes a Gateway for remote connections across secure firewalled networks.netsupportmanager.com · read 9 Oct 2026
Platform support
The maker lists Windows, Mac, legacy Linux and mobile device support, with iOS and Android devices available for mobile control or as Android clients.netsupportmanager.com · read 9 Oct 2026
Purpose
NetSupport Manager is on-premises remote support software for remotely accessing and managing PCs, servers and users across locations and networks.netsupportmanager.com · read 9 Oct 2026
Remote control
Technicians can watch, share or control remote screens, keyboards and mice, and view multiple connected screens using real-time thumbnails.netsupportmanager.com · read 9 Oct 2026
Security
The maker describes configurable encryption up to 256-bit AES, SSL/TLS certificates, operator two-factor authentication, user authorization and activity logging.netsupportmanager.com · read 9 Oct 2026
Session recording
Yesnetsupportmanager.com · read 22 Sep 2026
Support and training
The maker says technical support and training are included with licensing, and offers free support on weekdays from 9am to 5pm across global time zones.netsupportmanager.com · read 9 Oct 2026
Supported platforms
desktopnetsupportmanager.com · read 22 Sep 2026
System management
It provides hardware and software inventory, process and service views, remote power and restart controls, and PowerShell command execution.netsupportmanager.com · read 9 Oct 2026
Trial
The free trial lasts 30 days, supports up to 10 PCs, includes all product features, requires no credit card and carries no obligation at the end.netsupportmanager.com · read 9 Oct 2026

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