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Neteller
What it is
Neteller is a digital wallet for managing money, paying online, and sending transfers. Account holders can pay on sites that accept Neteller, add funds through multiple deposit methods, and withdraw to a bank account or access funds at ATMs worldwide. Transfers can be sent using a recipient’s email address; Neteller says recipients can receive them instantly. Its international Money Transfer service supports 22 currencies and automatic conversion. The mobile app includes a multicurrency balance, contact-based sending and receiving, and cryptocurrency trading with automatic or recurring orders. Listed crypto trading fees are 1.50% for Standard and True, 1.40% for Silver VIP, and 1.30% for Gold, Diamond, and Exclusive VIP. Standard, True, and VIP accounts earn Knect loyalty points. VIP benefits include discounted deposit and withdrawal fees, lower FX fees, promotions, and a dedicated manager. Standard and True are each listed as free; True requires an eligible deposit and identity verification. A USD 5.00 monthly service fee, or equivalent, applies after at least six months without a login or transaction. Neteller is available on web, iOS, and Android.
For and against
For
- Supports payments on sites that accept Neteller.
- Transfers can be sent using an email address.
- International transfers support 22 currencies.
- Mobile app includes a multicurrency balance.
- Available on web, iOS, and Android.
Against
- USD 5.00 monthly service fee may apply after six inactive months.
- Neteller True requires an eligible deposit and identity verification.
- Crypto trading fees vary by account tier.
The verdict
Neteller combines online payments, money transfers, and app-based account features across web and mobile platforms. Consider the inactivity fee, account requirements for True, and tier-based crypto trading fees.
Who it suits
Neteller may suit people who want a digital wallet for online payments, transfers, and managing multiple currencies. Its app also suits users interested in contact-based money transfers and cryptocurrency trading.
Plans and prices
Neteller Standard
Personal account; free while you log in or transact at least every 6 months
Read 30 Sep 2026 · neteller.com
Neteller True
Lower money transfer fee; requires an eligible deposit and identity verification
Read 30 Sep 2026 · neteller.com
Neteller VIP
Silver, Gold, Diamond, and Exclusive tiers; quarterly transaction thresholds apply
Read 30 Sep 2026 · neteller.com
On the record
- Account security
- Neteller says users must verify their identity to join Neteller True.neteller.com · read 30 Sep 2026
- Cryptocurrency
- The fees page lists crypto trading fees of 1.50% for Standard and True, 1.40% for Silver VIP, and 1.30% for Gold, Diamond, and Exclusive VIP.neteller.com · read 30 Sep 2026
- Customer support
- The support page provides phone support Monday to Friday, 8 am to 5 pm UK local time, and offers a searchable help center and chatbot.neteller.com · read 30 Sep 2026
- Funding and withdrawals
- The site lists multiple account deposit methods and says users can withdraw to a bank account or access funds at ATMs worldwide.neteller.com · read 30 Sep 2026
- Mobile app
- The app supports a multicurrency balance, contact-based sending and receiving, and crypto trading with automatic or recurring orders.neteller.com · read 30 Sep 2026
- Money transfers
- Users can send money using a recipient email address, and Neteller says recipients can receive it instantly.neteller.com · read 30 Sep 2026
- Online payments
- Customers can use their account to pay on thousands of sites that accept Neteller.neteller.com · read 30 Sep 2026
- Product
- Neteller describes itself as a digital wallet for managing money.neteller.com · read 30 Sep 2026
- Regulation
- The site states that Paysafe Financial Services Limited (FRN 900015) is authorised by the UK Financial Conduct Authority to issue electronic money and payment instruments under the Electronic Money Regulations 2011.neteller.com · read 30 Sep 2026
- Rewards
- The account-level comparison lists Knect loyalty points for Standard, True, and VIP accounts.neteller.com · read 30 Sep 2026
- Transfer coverage
- Neteller says its international Money Transfer service supports 22 currencies and automatic currency conversion.neteller.com · read 30 Sep 2026
- Usage fee
- A monthly USD 5.00 service fee (or equivalent) applies if an account has no login or transaction for at least six months.neteller.com · read 30 Sep 2026
- VIP benefits
- VIP benefits include discounted deposit and withdrawal fees, lower FX fees, promotions, and a dedicated VIP manager.neteller.com · read 30 Sep 2026
