MyKiosk
Desio, Monza and Brianza, Italy
What it is
MyKiosk is MyTec's touchscreen self-ordering system for food businesses. Customers can select and customize menu items, optionally enter loyalty details, pay using a preferred method, and receive a document with an order number. Orders can be sent to production through a monitor or pager, with notifications when they are ready for pickup or table delivery. The system supports counter, fast-food, self-service, table-service, takeaway, and delivery orders. It can run standalone or connect to MyTec cash systems and other restaurant cash-register software. MyKiosk is offered as a complete hardware-and-software kiosk or hardware only; a complete setup can include a 22–27 inch touchscreen, printer, QR-code reader, and bank POS, while automatic cash handling is optional. Software can be customized for individual stores or chains, including menu content, payment methods, and delivery types. It supports multilingual ordering, loyalty programs, and automated suggestions. The complete version uses a cloud portal and database for management and reporting. MyTec lists ticket and phone support, urgent on-site interventions, and a 7/7 help desk. Pricing is on request; an outdoor version is specified for operation from -20°C to +40°C.
For and against
For
- Supports counter, table-service, takeaway, and delivery orders.
- Can connect to MyTec and other cash-register software.
- Menu, payment, and delivery options can be customized.
- Ticket, phone, and 7/7 help-desk support are listed.
Against
- Pricing is available on request.
- Automatic cash handling is optional.
- Complete kiosk and hardware-only configurations differ.
The verdict
MyKiosk combines customer ordering with order routing and several food-service sales modes. Buyers should confirm configuration and pricing with MyTec, since pricing is on request and hardware options vary.
Who it suits
MyKiosk is aimed at restaurants, fast-food venues, pizzerias, bars, self-service venues, takeaway businesses, and restaurant chains that want customer self-ordering. It offers configurations ranging from hardware only to a complete kiosk with software.
On the record
- Cash-register compatibility
- MyKiosk can operate standalone or connect to MyTec cash-register systems and other restaurant cash-register software.mytec.it · read 5 Oct 2026
- Configurations
- MyKiosk is offered as a complete hardware-and-software kiosk or as hardware only.mytec.it · read 5 Oct 2026
- Customization
- The maker says the kiosk can be customized in software, hardware, design, colors, logos, and other graphics for an individual store or restaurant chain.mytec.it · read 5 Oct 2026
- Delivery options
- The software can manage table delivery, takeaway, and delivery orders.mytec.it · read 5 Oct 2026
- Hardware
- The complete kiosk can include a 22–27 inch touch monitor, fiscal or non-fiscal printer, QR-code reader, and bank POS; automatic cash handling is optional.mytec.it · read 5 Oct 2026
- Hardware options
- The complete kiosk version includes a 22–27 inch touchscreen, fiscal or non-fiscal printer, QR-code reader, and bank POS; automatic cash handling is optional.mytec.it · read 4 Oct 2026
- Integrations
- MyTec lists Al Volo, Qodeup, Pienissimo, TheFork PAY, and Deliverect among its integrations and add-ons.mytec.it · read 4 Oct 2026
- Intended customers
- The maker identifies fast food outlets, pizzerias, bars, takeaway businesses, self-service venues, and restaurant chains as potential users.mytec.it · read 5 Oct 2026
- Order fulfillment
- Orders can be routed to production through a monitor or pager, after which customers are notified that the order is ready for pickup or table delivery.mytec.it · read 5 Oct 2026
- Ordering and payment
- Customers can select and customize menu items, optionally enter loyalty-program details, pay, and receive an order-number document at the kiosk.mytec.it · read 5 Oct 2026
- Outdoor operation
- The outdoor kiosk version is specified to operate between -20°C and +40°C.mytec.it · read 4 Oct 2026
- Outdoor use
- The maker says an outdoor version is designed to operate from -20°C to +40°C.mytec.it · read 5 Oct 2026
- Product
- MyKiosk is a touch-screen self-ordering kiosk for food-service businesses, made by MyTec in Italy.mytec.it · read 5 Oct 2026
- Sales modes
- The maker lists counter service, fast food, self-service, table service, and takeaway as supported sales modes.mytec.it · read 5 Oct 2026
- Security
- The maker describes the kiosk enclosure as having a hermetic closure system for security.mytec.it · read 5 Oct 2026
- Security and backup
- MyTec describes an optional cloud-based Datastore service for off-site data backup and remote backup scheduling; the kiosk hardware also has a sealed closure system.mytec.it · read 4 Oct 2026
- Software and reporting
- The complete version uses a cloud portal and database for management and reporting.mytec.it · read 5 Oct 2026
- Software features
- The FAQ says software can be configured for multilingual ordering, loyalty programs, delivery options, and automated suggestions for products, add-ons, or combinations.mytec.it · read 4 Oct 2026
