- Home
- Incident Management Software
- Mutualink LNK360
Mutualink LNK360
Wallingford, Connecticut, United States
What it is
Mutualink LNK360 combines voice, video, messaging, and location information for communications among agencies and responders. It can bridge land mobile radio, LTE, mobile phones, push-to-talk apps, IP and analog phones, PA systems, and intercoms. Teams can share live video from security cameras, drones, body cameras, and mobile devices, while encrypted group messages and real-time maps show responder locations and assets. Open APIs support connections to CAD, sensors, gunshot detection, drones, and IoT devices. Mutualink describes its security as AES encryption with federally approved ciphers and standards-based public-key mutual authentication. Deployment choices include SaaS, dedicated cloud hosting, on-premises, and hybrid configurations. RemoteView presents live video on interactive floor plans, supports PTZ camera control, and lets users share access with incident participants for up to 72 hours. The platform is listed for Android, iOS, macOS, and Windows. Mutualink serves sectors including public safety, government, education, healthcare, transit, critical infrastructure, commercial sites, stadiums, casinos, and shopping centers. Pricing is on request.
For and against
For
- Bridges radio, phones, apps, PA, and intercoms
- Shares live video from cameras, drones, and devices
- Real-time maps show responders and assets
- Deployment options include on-premises and hybrid
Against
- Pricing is available on request
- RemoteView access ends after up to 72 hours
- Access is revoked when an incident ends or sharing user logs out
The verdict
LNK360 brings multiple communications channels and live operational information into one platform, with several deployment options. Buyers should account for its quote-based pricing and RemoteView’s time-limited sharing access.
Who it suits
LNK360 is intended for agencies and responders that need to coordinate communications across different systems. Its listed sectors also include schools, healthcare, transit, critical infrastructure, and commercial venues.
On the record
- Commercial availability
- The online store says fixed-price items can be purchased online and custom or large deployments require a quote; its catalog did not load on the page viewed.mutualinkusa.com · read 9 Oct 2026
- Compliance
- Mutualink describes LNK360 as built on FEMA's NIMS and identifies it as DHS SAFETY Act certified.mutualinkusa.com · read 9 Oct 2026
- Deployment
- Deployment options include SaaS, dedicated cloud hosting, on-premises, and hybrid configurations.mutualinkusa.com · read 9 Oct 2026
- Integrations
- Open APIs enable integration with CAD, sensors, gunshot detection, drones, and IoT devices.mutualinkusa.com · read 9 Oct 2026
- Messaging and location
- The platform supports encrypted group messaging and real-time geospatial mapping of responders and assets.mutualinkusa.com · read 9 Oct 2026
- Pricing
- The online store says fixed-price items can be purchased online and custom or large deployments can be quoted; its catalog did not load on the page.mutualinkusa.com · read 4 Oct 2026
- Purpose
- LNK360 bridges voice, video, IoT, and data communications for coordinated response.mutualinkusa.com · read 9 Oct 2026
- Push-to-talk
- Users can create on-demand push-to-talk communities and managed talkgroups within or across agencies.mutualinkusa.com · read 9 Oct 2026
- RemoteView
- RemoteView provides live video mapped to smart floor plans, supports PTZ camera control, and shares building layouts and camera access with incident participants.mutualinkusa.com · read 9 Oct 2026
- RemoteView access limit
- Shared floor plans and camera access remain available for up to 72 hours during incidents, and access is revoked when the incident ends or the sharing user logs out.mutualinkusa.com · read 4 Oct 2026
- RemoteView sharing limit
- RemoteView says shared floor plans and camera access remain available for up to 72 hours during incidents.mutualinkusa.com · read 9 Oct 2026
- Sectors
- The company lists public safety, government, education, healthcare, transit, critical infrastructure, commercial venues, casinos, and shopping centers as sectors served.mutualinkusa.com · read 9 Oct 2026
- Security
- Mutualink says LNK360 uses AES encryption with federally approved ciphers and standards-based public-key mutual authentication.mutualinkusa.com · read 9 Oct 2026
- Support
- Mutualink says it provides 24/7 support and works with customers on deployment and training.mutualinkusa.com · read 9 Oct 2026
- Supported devices
- The RemoteView page specifies a Windows and Mac desktop app and iOS and Android mobile apps.mutualinkusa.com · read 9 Oct 2026
- Video
- It shares live video from security cameras, drones, body cameras, and mobile devices.mutualinkusa.com · read 9 Oct 2026
- Voice interoperability
- It can bridge land mobile radio, LTE, mobile phones, push-to-talk apps, IP and analog phones, PA systems, and intercoms.mutualinkusa.com · read 9 Oct 2026
- Who it serves
- Mutualink lists public safety, government, schools and universities, healthcare, transit, critical infrastructure, commercial sites, stadiums, casinos, and shopping centers as sectors it serves.mutualinkusa.com · read 4 Oct 2026
