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On the recordRead 12 Oct 202631 facts
Mukuru
Mukuru · The Waverley Business Park, Cape Town, Western Cape 7925 · founded 2004
On the record
- Alternative channels
- Depending on the sending country, customers can register and place orders through the app, WhatsApp or USSD.mukuru.com · read 11 Oct 2026
- App availability
- Mukuru links to Android and iOS app downloads from its site.mukuru.com · read 12 Oct 2026
- App features
- The app lets customers register, create and track orders, manage recipient details, and search for payment or cash collection partners.mukuru.com · read 12 Oct 2026
- Business features
- MukuruPay describes a transactional portal with real-time payment management and reporting, multiple payment methods, and dedicated account-manager support.mukuru.com · read 11 Oct 2026
- Business service
- MukuruPay is presented for businesses, enterprises, nonprofits and governments to send and receive payments across Africa.mukuru.com · read 11 Oct 2026
- Company history
- Mukuru says it was founded in 2004 in the United Kingdom.mukuru.com · read 11 Oct 2026
- Customer support
- Support options include FAQs, WhatsApp self-service, phone, email, branches and Facebook chat.mukuru.com · read 11 Oct 2026
- Data protection
- Mukuru says its privacy program is driven by POPIA, GDPR, and other applicable data protection laws.mukuru.com · read 12 Oct 2026
- Exchange-rate model
- variablemukuru.com · read 22 Sep 2026
- Fees
- The app page says there are no hidden fees or collection fees when recipients collect cash at Mukuru branches and booths.mukuru.com · read 11 Oct 2026
- Mobile platforms
- bothmukuru.com · read 22 Sep 2026
- Money transfers
- Its app lets customers send money to mobile wallets, bank accounts or for cash collection across three continents.mukuru.com · read 11 Oct 2026
- Mukuru Card
- The Mukuru Card supports local and international transfers, salary deposits, cash withdrawals, and purchases of airtime, data, electricity, and vouchers; the page says it is currently available only in South Africa and Botswana.mukuru.com · read 12 Oct 2026
- Mukuru Pay
- Mukuru Pay supports bill payments at Mukuru branches and booths, including DStv payments in Zimbabwe and Zuku TV payments in Malawi.mukuru.com · read 12 Oct 2026
- Operating footprint
- Mukuru says it operates in more than 50 countries and has over 60 partnerships across the globe.mukuru.com · read 12 Oct 2026
- Other sending channels
- Customers can add recipients and place orders through the app, WhatsApp, or USSD, depending on their country.mukuru.com · read 12 Oct 2026
- Payment and collection network
- Mukuru says it has over 320,000 pay-in and payout locations and supports cash collection, bank accounts and mobile wallets.mukuru.com · read 11 Oct 2026
- Privacy
- Mukuru says its privacy program is driven by POPIA, GDPR and other applicable data-protection laws.mukuru.com · read 11 Oct 2026
