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Modern Health
San Francisco, California, United States
What it is
Modern Health provides mental health services for employers and their workforces, with options from self-guided tools to crisis care. Its Adaptive Care Model connects guidance and care across different levels of need. Members can access coaches and therapists, and recommendations draw on well-being assessments, clinical needs, preferences, language, and provider availability. Modern Health says its provider network spans more than 200 countries and territories and supports more than 80 languages. Employers can use Modern Health Central to view aggregate, anonymized utilization and well-being metrics, including department or office-level segments. When an employer enables Benefits Navigation, members can access relevant employer-sponsored well-being benefits in the app or web application. The service integrates with HR and benefits workflows; member login help also describes employer SSO through Okta. Member apps are available for Android and iOS, but the full mobile experience is not supported through mobile browsers. Pricing is available through a conversation with Modern Health, with PEPM and usage-based employer options. The employer’s package determines available features and services, and members may use benefits only with in-network providers.
For and against
For
- Offers coaching and therapy access
- Provider network spans more than 200 countries and territories
- Supports more than 80 languages
- Employer reporting includes anonymized utilization metrics
Against
- Pricing is available through a conversation
- Available services depend on the employer’s benefit package
- Members may use benefits only with in-network providers
- Full mobile experience is not supported in mobile browsers
The verdict
Modern Health combines self-guided resources, coaching, therapy, and crisis care in an employer-sponsored service. Employers should confirm package coverage and pricing, while members should note the in-network provider restriction.
Who it suits
Modern Health is for employers seeking mental health services for their workforces and for eligible members seeking coaching or therapy. It may suit organizations with globally distributed workforces, though access and services depend on the employer’s package.
Plans and prices
Employer-sponsored benefit (PEPM)
PEPM pricing · benefit package determines available features and services
Read 2 Oct 2026 · modernhealth.com
Employer-sponsored benefit (usage-based)
Usage-based pricing · benefit package determines available features and services
Read 2 Oct 2026 · modernhealth.com
On the record
- Benefits navigation
- If an employer enables Benefits Navigation, members can access relevant employer-sponsored well-being benefits in the Modern Health app or web application.support.modernhealth.com · read 2 Oct 2026
- Care model
- Its Adaptive Care Model connects guidance and care across different levels of need in one platform.modernhealth.com · read 2 Oct 2026
- Care options
- Members can access coaches and therapists, and care recommendations use well-being assessments, clinical needs, preferences, language, and availability.support.modernhealth.com · read 2 Oct 2026
- Company
- Modern Health is a product of Modern Life, Inc.; the company says it was founded in 2017 and is headquartered in San Francisco.modernhealth.com · read 2 Oct 2026
- Eligibility limits
- Available features and services depend on the employer’s benefit package, and members may use their benefit only with in-network providers.support.modernhealth.com · read 2 Oct 2026
- Employer reporting
- Modern Health Central gives administrators aggregate, anonymized utilization and well-being metrics, with segmentation by department or office location.support.modernhealth.com · read 2 Oct 2026
- Global network
- The company says its provider network spans more than 200 countries and territories and supports more than 80 languages.modernhealth.com · read 2 Oct 2026
- Integrations
- Modern Health says it integrates with existing HR and benefits workflows; its member login help also describes employer SSO through Okta.modernhealth.com · read 2 Oct 2026
- Mobile access
- The member app is available for iOS and Android, and the full mobile experience is not supported through mobile browsers.support.modernhealth.com · read 2 Oct 2026
- Product
- Modern Health provides mental health services for employers and their workforces, ranging from self-guided tools to crisis care.modernhealth.com · read 2 Oct 2026
- Security
- The maker provides a security page with links to its sub-processor list and disclosure policy.modernhealth.com · read 2 Oct 2026
- Support
- Modern Health says its client success team supports employers from onboarding through incident response, and members can contact [email protected].modernhealth.com · read 2 Oct 2026
