Pricing · 2026
Mitel CX pricing
4 plans on the record
Every plan
CX Elite
Priced on request
Premier features · 50 AI interactions included · Interaction analytics · Advanced quality management · Emotion detection · Recording encryption with key management · Unlimited supervisor licenses · 2 administrator licenses
Read 15 Oct 2026 · mitel.com
CX Essential Digital
Priced on request
Chat · Email · SMS · Social media · Open Media
Read 15 Oct 2026 · mitel.com
CX Essential Voice
Priced on request
Voice · Basic IVR · Basic call recording · Basic quality management
Read 15 Oct 2026 · mitel.com
CX Premier
Priced on request
Essential Digital and Voice features · AI-assisted live chat · WhatsApp · Video chat · Screensharing · Outbound campaigns · AI chatbot and voicebots · Advanced recording and quality management
Read 15 Oct 2026 · mitel.com