MindFi

MindFi is a workplace mental health and wellness platform connecting employees with therapists, coaches and self-care resources. Through a web portal or mobile app, employees can access therapy, coaching, psychometric assessments, wellness programs and self-help materials. Sessions can be online or in person, with next-day availability stated by the service. MindFi says its network includes more than 1,500 therapists and coaches across more than 60 countries and 70+ languages, and it offers round-the-clock support. Employers can review utilization and wellbeing trends through analytics and insights. MindFi says employer reports are anonymized and aggregated, with no individual data shared. The company states that it is GDPR compliant and ISO 27001:2022 certified, uses TLS 1.2 in transit and 256-bit encryption at rest, and conducts annual third-party penetration tests. Its platform is hosted on Google Cloud Platform in Singapore. The Basic plan has no platform fee, but therapy is billed per session starting at $35/session. Business costs $30.00 per employee per month, with therapy billed separately; Enterprise pricing is custom and not listed.

MindFi combines employee care services with employer wellbeing reporting. The free Basic platform fee does not include therapy sessions, which are charged separately.

MindFi suits employers offering employees access to therapy, coaching and wellness resources. Employees can use its web portal or mobile app for care and self-help tools.

Overview

MindFi is an employer-focused mental health and wellbeing platform that pairs employee care with workplace reporting. It suits organizations looking to offer access to therapists and coaches alongside digital resources, rather than employees seeking a self-contained consumer wellness app.

Its appeal is the mix of professional care, round-the-clock support, and aggregate wellbeing insights; its central limitation is that therapy sessions cost extra on every plan.

Key features

• Professional care: Employees can access licensed therapists and certified coaches, with sessions online or in person and next-day availability stated. MindFi says its network spans more than 1,500 providers across more than 60 countries and 70+ languages. That breadth may suit distributed teams, but per-session charges mean employers need to budget beyond the platform fee.
• Employee tools: A web portal and mobile app provide therapy, coaching, psychometric assessments, self-help resources, wellness programs, and 24/7 care support. Business adds a wellbeing library and live webinars, giving teams more structured digital programming than Basic.
• Employer insights: Employers can view utilization, wellbeing trends, analytics, and insights. MindFi says reporting is anonymized and aggregate, with no individual data shared; that is a useful boundary for organizations balancing oversight with employee privacy.
• Security and administration: MindFi states that it is GDPR compliant and ISO 27001:2022 certified, encrypts data in transit with TLS 1.2 and at rest with 256-bit encryption, and conducts annual third-party penetration tests. It says the service is hosted on Google Cloud Platform in Singapore. Enterprise includes SAML single sign-on and HRIS directory sync; the pricing comparison also presents both as add-ons.

Pricing

MindFi uses a freemium model. All plans bill therapy separately, starting at $35/session, so the platform price should not be mistaken for included treatment.

• Basic — free: A free platform fee for teams of <20, with 24/7 access to licensed psychologists and counsellors, web and mobile access, and 24/7 call, chat, and email support. Therapy is billed per session. It is the low-commitment option for small teams that want access and support without a subscription, but it does not include the Business wellbeing library, webinars, or trend tracking.
• Business — $30 a month: Billed per employee, for teams of 20+ with a minimum of 5 users. It adds a wellbeing library, live webinars, and the ability to track mental wellbeing over time. This is the clearest fit for employers that want ongoing digital programming and trend monitoring, though session costs remain separate.
• Enterprise — custom pricing: A custom platform fee for teams of 500+, with advanced reporting, wellbeing pulse surveys, SAML SSO, and HRIS directory sync. It fits larger organizations needing those reporting and integration capabilities; therapy remains separately billed per session.

The employer page describes configuring a plan and budget, inviting the team, and launching without lengthy onboarding or contracts. That may reduce setup friction, while the per-session care charges still need to be accounted for in the budget.

Platforms

MindFi supports Android, iOS, and web, giving employees both mobile and browser access.

Who it's for

MindFi is a sensible choice for employers seeking a combined care and wellbeing platform, especially teams that value round-the-clock support, access to professional providers, and anonymized aggregate reporting. Basic makes it approachable for teams under 20; Business is better suited to organizations that want webinars and wellbeing tracking. Large employers needing advanced reporting and HRIS or SSO capabilities should consider Enterprise. It is less suitable where the priority is a therapy benefit with sessions included in the subscription budget.

Pros and cons

• Pro: A broad stated provider network and online or in-person care offer employees multiple ways to reach professional support.
• Pro: Anonymized aggregate reporting gives employers utilization and wellbeing visibility without sharing individual data, according to MindFi.
• Pro: Basic has no platform fee and includes 24/7 support, which gives small teams a way to provide access without a paid platform subscription.
• Con: Therapy starts at $35/session on every plan, so none of the platform tiers alone covers the full cost of care.
• Con: Business has a 5-user minimum and is aimed at teams of 20+, while Enterprise is for teams of 500+; those thresholds narrow the fit for organizations between the stated segments.

Alternatives

• Personify Health is worth considering if a paid platform with published demo-or-contact pricing is acceptable; it supports Android, iOS, and web.
• Thrive Global is another paid option across Android, iOS, and web.
• Wellness360 may suit organizations wanting a tailored enterprise portal and custom quote, with Android, API, iOS, and web support.
• JAAQ at Work is an option for organizations using BUPA, with hosted or embedded delivery and Android, API, iOS, and web support.
• Modern Health may fit employers seeking PEPM pricing negotiated through a conversation, where the benefit package determines available features and services; it supports Android, iOS, and web.
• Unmind is an alternative for organizations seeking an enterprise agreement negotiated around population, geography, and scope, with Android, iOS, and web support.
• VIWELL Engage is another paid Android, iOS, and web option with demo-based pricing.
• YuMuuv is a freemium alternative with a free trial and company pricing based on registered participants and challenge duration; it supports Android, iOS, and web.

Verdict

MindFi is best for employers that want professional mental health access, 24/7 support, and privacy-conscious wellbeing reporting in one platform. Its strongest reason to choose it is that combination across mobile and web; its main reason to look elsewhere is the separate therapy bill, which makes the headline platform price only part of the cost.