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Medusa
What it is
Medusa is an open-source commerce platform for teams building custom commerce features. Its framework lets developers create API endpoints, business logic, data models, workflows, automations, and integrations with third-party services. Commerce Modules provide inventory tracking, cart totals, payments, and order management. The product also lists product management, multiple sales channels, multi-warehousing, regional settings, and an advanced promotion engine. Merchants use a customizable admin dashboard to configure and operate a store. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Medusa can be deployed to a hosting provider or managed through Medusa Cloud. It has a free plan, with paid plans starting at $29/mo. Cloud pricing lists a 0.0% GMV platform fee and usage allowances for search requests, email, and storefront edge requests before usage charges apply. There is no transaction fee, but abandoned cart recovery is not available.
For and against
For
- Free plan available.
- Custom endpoints, workflows, and data models.
- Supports multiple sales channels and multi-warehousing.
- No transaction fee.
- Listed integrations include payment, fulfillment, CMS, and search services.
Against
- Abandoned cart recovery is unavailable.
- Cloud usage charges can apply beyond listed allowances.
- Paid plans start at $29/mo.
The verdict
Medusa combines commerce modules with a framework for building tailored store behavior. Teams should weigh its customization and deployment options against the lack of abandoned cart recovery and the usage limits on Cloud.
Who it suits
Medusa suits businesses and development teams with specific commerce requirements, especially those building custom features. It also supports merchants who want a customizable admin dashboard and the option of self-hosting or managed deployment.
Plans and prices
Develop
1 shared server · 1 long-lived environment · 1 preview environment · 600 compute hours/mo
Read 30 Sep 2026 · medusajs.com
Launch
Everything in Develop · autoscaling infrastructure · custom storefront domains · automatic backups
Read 30 Sep 2026 · medusajs.com
Scale
Everything in Launch · background workers · priority Cloud support · semantic search
Read 30 Sep 2026 · medusajs.com
Enterprise
Enterprise license · 24/7 support · platform SLAs · RBAC, SSO, audit logs
Read 30 Sep 2026 · medusajs.com
On the record
- Abandoned cart recovery
- Nodocs.medusajs.com · read 20 Sep 2026
- Admin
- Medusa includes a customizable admin dashboard for merchants to configure and operate their store.docs.medusajs.com · read 30 Sep 2026
- Audience
- Medusa describes its audience as businesses and teams of all sizes with unique commerce requirements, as well as developers building custom features.docs.medusajs.com · read 30 Sep 2026
- Authentication
- The Auth Module supports email and password, third-party and social authentication, email verification, and multifactor authentication.docs.medusajs.com · read 30 Sep 2026
- Cloud fees
- The Cloud pricing page states a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies.medusajs.com · read 30 Sep 2026
- Cloud usage limits
- The pricing page lists 10,000 free-text search requests per month, 1,000 emails per month, and 1M storefront edge requests per month before usage charges apply.medusajs.com · read 30 Sep 2026
- Commerce features
- The product page lists product management, multiple sales channels, inventory and multi-warehousing, regional settings, and an advanced promotion engine.medusajs.com · read 30 Sep 2026
- Commerce modules
- Its Commerce Modules include functionality for inventory tracking, cart totals, payments, and order management.docs.medusajs.com · read 30 Sep 2026
- Company details
- Medusa’s LinkedIn company page lists Copenhagen as its headquarters and 2021 as its founding year.linkedin.com · read 30 Sep 2026
- Customization
- The framework supports custom API endpoints, business logic, data models, workflows, automations, and third-party service integrations.docs.medusajs.com · read 30 Sep 2026
- Digital products
- Yesdocs.medusajs.com · read 20 Sep 2026
- Integrations
- The documentation lists integrations including Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search.docs.medusajs.com · read 30 Sep 2026
- Product
- Medusa is an open-source, AI-native commerce platform with a framework for building custom commerce features.docs.medusajs.com · read 30 Sep 2026
- Sales channels
- omnichanneldocs.medusajs.com · read 20 Sep 2026
- Security and compliance
- The maker says its infrastructure provider maintains GDPR-aligned controls and security certifications, while customers remain responsible for practices meeting their jurisdiction’s legal requirements.medusajs.com · read 30 Sep 2026
- Self-hosting
- Medusa can be deployed to a hosting provider using a standalone production build, and the maker also offers Medusa Cloud for managed deployment.docs.medusajs.com · read 30 Sep 2026
- Paid from
- 29docs.medusajs.com · read 20 Sep 2026
- Support
- The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer.medusajs.com · read 30 Sep 2026
