LogMeIn Rescue

Plans and prices

Every plan, in full

On the record

Add-on limits

The pricing page says mobile support, AI, and translation features are included only with their respective add-ons.logmein.com · read 12 Oct 2026

AI tools

AI add-ons include session summaries, device analysis, error analysis, in-session recommendations, and advanced ServiceNow integration.logmein.com · read 12 Oct 2026

APIs and SDKs

Rescue offers APIs for administrative tasks and integrations, plus SDKs for in-app support.logmein.com · read 12 Oct 2026

Audience

LogMeIn describes Rescue as enterprise-grade remote support for internal IT help desks and customer support or contact center teams, as well as MSPs, BPOs, and GSIs.logmein.com · read 12 Oct 2026

Cloud service

Rescue is a cloud-based SaaS platform and requires a subscription to use.logmein.com · read 12 Oct 2026

Enterprise support

The Rescue Enterprise plan lists 24/7/365 phone support, a dedicated technical account manager team, priority response, and committed SLAs.logmein.com · read 12 Oct 2026

Integrations

Listed integrations include ServiceNow, Salesforce, Microsoft Dynamics, Microsoft Teams, Zendesk, Freshdesk, Jira Service Management, Autotask, HappyFox, and Agiloft.logmein.com · read 12 Oct 2026

Mobile support

Mobile support features include screen sharing, Click2Fix, device configuration, remote view and control, and mobile chat.logmein.com · read 12 Oct 2026

Purpose

LogMeIn Rescue is remote support software for IT and customer support teams.logmein.com · read 12 Oct 2026

Remote support

Technicians can use remote diagnostics, remote control, screen sharing, unattended access, file transfer, and session transfer.logmein.com · read 12 Oct 2026

Security

Rescue describes session protections including 256-bit AES encryption, TLS transport security, identity controls, granular technician permissions, audit logging, and data storage controls.logmein.com · read 12 Oct 2026

Session recording

Yeslogmein.com · read 22 Sep 2026

Supported platforms

desktop,mobile,browserlogmein.com · read 22 Sep 2026

Trial

The product trial is free for 14 days and requires no credit card.logmein.com · read 12 Oct 2026

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