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On the recordRead 4 Oct 202615 facts
Knoa Task Mining
Plans and prices
SAP UEM by Knoa
Priced on request
Number of named SAP users monitored · no production versus non-production environment restriction · standalone product
Read 4 Oct 2026 · knoa.com
On the record
- Analytics
- The product aggregates collected data for executive insights and detailed problem solving, with reports for training, user support, IT support, and change management.knoa.com · read 4 Oct 2026
- Company location
- Knoa describes itself as headquartered in New York City.knoa.com · read 4 Oct 2026
- Compliance
- Knoa states that its solution enables GDPR compliance and undergoes SAP Premium Qualification for security and data privacy requirements.knoa.com · read 4 Oct 2026
- Custom SAP support
- Other SAP applications beyond the listed supported interfaces can be supported through custom development using the Knoa SDK.knoa.com · read 4 Oct 2026
- Deployment
- Knoa describes its platform as cloud-based and says the solution is also available in on-premise and hosted versions.knoa.com · read 4 Oct 2026
- Integration
- Integrated with SAP Signavio process mining, Knoa adds granular task-level data to process-centric metrics for end-to-end process execution visibility.knoa.com · read 4 Oct 2026
- Other applications
- Knoa says it can monitor enterprise and productivity applications beyond SAP, including standard and custom applications.knoa.com · read 4 Oct 2026
- Privacy
- Knoa says it captures application usage rather than the content users process and does not collect passwords, credit card numbers, business-record content, or keystrokes.knoa.com · read 4 Oct 2026
- Purpose
- Knoa Task Mining logs detailed user interactions with application interfaces to reveal how business processes are actually executed.knoa.com · read 4 Oct 2026
- SAP coverage
- Out-of-the-box monitoring includes SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client.knoa.com · read 4 Oct 2026
- Security
- Knoa says cloud customer data is stored in logically isolated single-tenant databases on IBM Cloud, and data is encrypted in transit using HTTPS with SHA-256; TLS 1.2 is also supported.knoa.com · read 4 Oct 2026
- Support
- SAP customers request installation packages and licenses from Knoa and raise support issues through the SAP Support Portal; non-SAP customers are directed to Knoa support by email.knoa.com · read 4 Oct 2026
- Supported client
- The FAQ lists a desktop Knoa client for Windows 10 or 11 in 32-bit or 64-bit, and Google Chrome or Microsoft Edge.knoa.com · read 4 Oct 2026
- Task detection
- Knoa says its patented object-sensing technology does not rely on screen scraping or optical character recognition.knoa.com · read 4 Oct 2026
- Use cases
- The product is positioned for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations.knoa.com · read 4 Oct 2026