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Kibo Commerce
Kibo Commerce · Austin, TX · founded 2016
What it is
Kibo Commerce is a hosted commerce platform that combines ecommerce and order management for omnichannel sales. Its packages cover catalog management, cart and checkout, payments, promotions, merchandising, and reporting, with capabilities varying by tier. Order management includes real-time inventory visibility, order orchestration, and fulfillment across locations and channels. B2B tools include account-specific pricing, quotes, and self-service purchasing. The platform is multi-tenant SaaS, built around independently deployable microservices and an API gateway; it supports REST and GraphQL APIs, webhooks, and managed API extensions. Kibo Connect Hub provides pre-built integrations across categories such as ERP, fraud, PIM, 3PL, WMS, CRM, payments, and shipping. Kibo describes security measures including encryption, role-based access, web application firewalls, and bot defenses, and says it maintains PCI DSS and SOC 1, 2, and 3 certifications and aligns with GDPR and CPRA. The company was founded in 2016 and is headquartered in Austin, Texas. Pricing is on request.
For and against
For
- Combines commerce and order management.
- Supports omnichannel fulfillment across locations and channels.
- Provides REST and GraphQL APIs, webhooks, and extensions.
- Includes pre-built integrations across multiple categories.
- 24/7 support options are available.
Against
- Pricing is available on request only.
- Capabilities vary across packages and tiers.
- No listed plan prices for comparing tiers.
The verdict
Kibo Commerce brings storefront capabilities and order management together, with distinct options for B2C, B2B, and fulfillment workflows. Because package capabilities differ and pricing is on request, prospective users will need to clarify which tier covers their needs.
Who it suits
Kibo Commerce suits businesses managing omnichannel sales, order fulfillment, or B2B commerce. Its different commerce and order-management packages address a range of needs, though pricing must be requested.
Plans and prices
Order Management Starter
Inventory management · Order information and returns · Omnichannel fulfillment · Shipping-carrier integration
Read 20 Sep 2026 · kibocommerce.com
Order Management Essentials
Everything in Starter · Customizable order-routing workflows · Fulfillment optimization
Read 20 Sep 2026 · kibocommerce.com
Order Management Advanced
Everything in Essentials · Catalog management · Price-list management · Promotion and discount management
Read 20 Sep 2026 · kibocommerce.com
B2C Commerce Starter
Catalog management · Cart and checkout · Payments · Order information and returns
Read 20 Sep 2026 · kibocommerce.com
B2C Commerce Essentials
Everything in Starter · Price-list management · Promotion and discount management · Merchandising tools
Read 20 Sep 2026 · kibocommerce.com
B2C Commerce Advanced
Everything in Essentials · AI-powered search · Search and merchandising capabilities
Read 20 Sep 2026 · kibocommerce.com
B2C Commerce Complete
Everything in Advanced · Personalization engine · Headless CMS and page builder · Point of sale
Read 20 Sep 2026 · kibocommerce.com
B2B Commerce Essentials
Quotes and price-list management · Promotion and discount management · Merchandising tools · Inventory management
Read 20 Sep 2026 · kibocommerce.com
B2B Commerce Advanced
Everything in Essentials · AI-powered search · Search and merchandising capabilities
Read 20 Sep 2026 · kibocommerce.com
On the record
- APIs
- KIBO states that its APIs cover REST and GraphQL and that the platform supports webhooks and managed API extensions.kibocommerce.com · read 8 Oct 2026
- App marketplace
- Yeskibocommerce.com · read 20 Sep 2026
- Architecture
- KIBO is a multi-tenant SaaS platform with independently deployable microservices and an API gateway.kibocommerce.com · read 8 Oct 2026
- B2B
- KIBO supports B2B commerce features including account-specific pricing, quotes, and self-service purchasing.kibocommerce.com · read 8 Oct 2026
- Commerce features
- Its commerce packages include catalog management, cart and checkout, payments, promotions, merchandising, and reporting, with additional capabilities in higher packages.kibocommerce.com · read 8 Oct 2026
- Company
- KIBO lists its headquarters as Austin, Texas, and its founding year as 2016.kibocommerce.com · read 8 Oct 2026
- Compliance
- KIBO says it maintains PCI DSS and SOC 1, 2, and 3 certifications and aligns with GDPR and CPRA.kibocommerce.com · read 8 Oct 2026
- Digital products
- Yeskibocommerce.com · read 20 Sep 2026
- Hosting model
- hostedkibocommerce.com · read 20 Sep 2026
- Integrations
- KIBO Connect Hub offers pre-built integrations across categories including ERP, fraud, ecommerce, PIM, 3PL, WMS, CRM, payments, shipping, punch-out, and marketplaces.kibocommerce.com · read 8 Oct 2026
- Order management
- KIBO describes order management features including real-time inventory visibility, order orchestration, and fulfillment across locations and channels.kibocommerce.com · read 8 Oct 2026
- Pricing model
- KIBO describes modular licensing by product or capability with usage-based elements, and says its platform pricing is based on order lines rather than gross merchandise value.kibocommerce.com · read 8 Oct 2026
- Product
- KIBO combines ecommerce and order management in a composable platform for launching and scaling omnichannel commerce.kibocommerce.com · read 8 Oct 2026
- Sales channels
- omnichannelkibocommerce.com · read 20 Sep 2026
- Security
- KIBO describes security measures including encryption, role-based access, web application firewalls, and bot defenses.kibocommerce.com · read 8 Oct 2026
- Support
- KIBO says 24/7 support options and enterprise service-level agreements are available.kibocommerce.com · read 8 Oct 2026
