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Jitbit Helpdesk pricing
10 plans on the record · a free trial
Every plan
SaaS
Cloud hosted monthly subscription
Cloud-hosted monthly subscription · AI features included · SAML/SSO
Read 23 Sep 2026 · jitbit.com
Freelancer
monthly
1 agent · unlimited storage · core features · iOS/Android apps · custom domain
Read 15 Oct 2026 · jitbit.com
Startup
monthly
4 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits
Read 15 Oct 2026 · jitbit.com
Company
monthly
7 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · remove powered-by branding
Read 15 Oct 2026 · jitbit.com
Enterprise
monthly
9 agents, $29 extra · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · expedited support · HIPAA compliance and BAA
Read 15 Oct 2026 · jitbit.com
Self-hosted AI add-on
one-time plus 1 year updates
Semantic knowledge-base search · AI replies · similar-article suggestions · external documentation indexing · OpenAI/Azure/Bedrock support · requires v11.22+
Read 15 Oct 2026 · jitbit.com
Self-hosted perpetual (10 agents)
one-time
10 agents · unlimited end users and tickets · 12 months updates and support · perpetual use
Read 15 Oct 2026 · jitbit.com
Self-hosted AI features add-on
One-time + 1 year of updates
Optional add-on · requires Jitbit Helpdesk v11.22 or newer · runs as Docker Compose stack · works with OpenAI, Azure, Bedrock
Read 3 Oct 2026 · jitbit.com
Small
One-time perpetual license; includes 1 year of version upgrades and support
10 agents · perpetual license · free upgrades for 1 year
Read 3 Oct 2026 · jitbit.com
Medium
One-time perpetual license; includes 1 year of version upgrades and support
20 agents · iOS/Android apps · API · SAML · free upgrades for 1 year
Read 3 Oct 2026 · jitbit.com