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IVR Lab Automated Voice Broadcasting
What it is
IVR Lab Automated Voice Broadcasting is a hosted web service for sending recorded messages to groups of customers, employees, constituents or subscribers. Listed uses include appointment reminders, delivery confirmations, event promotions, collections and Press-1 campaigns. Campaigns can send different messages to live recipients and to voicemail or answering machines. They can also offer actions such as pressing a key to respond or transfer to a live destination.
Campaigns may be scheduled or started by business events through APIs or webhooks. IVR Lab says the service can handle hundreds of calls per hour and reach thousands of contacts. It tracks outcomes and response data, with exports and custom reporting available. Campaigns can connect with existing workflows through APIs and webhooks, and results can return through those channels or data exports. Pricing is on request; the maker describes tailored calling plans, minimal setup fees and discounts for high-volume projects, without listing a specific price. IVR Lab says it was founded in 2003 and is SOC 2 certified.
For and against
For
- Supports scheduled and event-triggered campaigns.
- Can route different messages to live recipients and voicemail.
- Interactive key-press responses and transfers are available.
- Reports campaign outcomes and response data.
- APIs and webhooks connect campaigns to workflows.
Against
- Pricing is on request, with no specific amount listed.
- The listed platform is web.
- Plans are described as tailored rather than priced on the page.
The verdict
IVR Lab Automated Voice Broadcasting combines recorded calling, interactive options, scheduling and response reporting for large contact groups. The maker describes tailored pricing but does not list a specific cost.
Who it suits
The service may suit healthcare and transportation organizations, as well as other groups that need to send notices at scale. It is relevant for teams seeking scheduled or event-triggered recorded calls with response tracking.
Plans and prices
Custom voice broadcasting
Tailored calling plan · high-volume discounts · minimal setup fees
Read 8 Oct 2026 · ivr-lab.com
On the record
- Common uses
- The service lists appointment reminders, delivery confirmations, event promotions, collections, and Press-1 campaigns as use cases.ivr-lab.com · read 8 Oct 2026
- Company
- IVR Lab says it was founded in 2003 and grew from a Level9Solutions division into an independent company.ivr-lab.com · read 8 Oct 2026
- Integrations
- IVR Lab says campaigns can connect to existing workflows through APIs and webhooks, and results can be returned through APIs, webhooks, or data exports.ivr-lab.com · read 8 Oct 2026
- Interactions
- Broadcasts can include interactive options such as pressing a key to respond or transfer to a live destination.ivr-lab.com · read 8 Oct 2026
- Message handling
- Campaigns can deliver different messages to live recipients and voicemail, including voicemail or answering-machine messages.ivr-lab.com · read 8 Oct 2026
- Pricing
- The maker describes tailored calling plans, minimal setup fees, and discounts for high-volume projects but does not publish a specific price on this page.ivr-lab.com · read 8 Oct 2026
- Reporting
- The platform describes tracking campaign outcomes and response data, with exports and custom reporting available when needed.ivr-lab.com · read 8 Oct 2026
- Scale
- IVR Lab says its service can handle hundreds of calls per hour and reach thousands of contacts.ivr-lab.com · read 8 Oct 2026
- Scheduling and triggers
- Campaigns can be scheduled or started from business events using APIs or webhooks.ivr-lab.com · read 8 Oct 2026
- Security
- IVR Lab states that it is SOC 2 certified and describes its solutions as designed for sensitive data and critical applications.ivr-lab.com · read 8 Oct 2026
- Support
- IVR Lab lists phone and email contact options and says its support team takes over for updates after a solution enters production.ivr-lab.com · read 8 Oct 2026
- What it does
- Hosted voice broadcasting delivers recorded messages to large groups of customers, employees, constituents, or subscribers.ivr-lab.com · read 8 Oct 2026
- Who it serves
- The maker describes use cases for healthcare and transportation organizations, among other groups that need to send notices at scale.ivr-lab.com · read 8 Oct 2026
