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IT Dock
What it is
IT Dock is a web-based IT service platform for organizing client assets and operational documentation. Its asset inventory helps technicians record the equipment and systems they support, while runbook templates provide a starting structure for repeatable procedures. The Free plan includes 25 AI questions per month and five screenshot-to-documentation uses per month. It supports one technician and three clients, requires no card, and costs nothing. The listed paid plan names are Solo, Team, and Business. IT Dock uses hybrid deployment and supports single sign-on. It is available on the web, with asset inventory, runbook templates, and SSO listed as capabilities. The free tier is structured for a small client roster, while the named higher tiers increase technician capacity and retain unlimited clients.
For and against
For
- Free plan requires no card
- Asset inventory included
- Runbook templates included
- Unlimited clients on named paid plans
- Single sign-on support
Against
- Free plan limited to three clients
- Free plan allows one technician
- AI questions capped monthly
- Network discovery is not available
The verdict
IT Dock focuses on asset tracking and operational documentation with a small free tier and larger named plans. Check the client and technician limits, especially if network discovery is required.
Who it suits
It suits IT service providers that need web-based asset records and documentation templates. The Free plan fits one technician handling up to three clients.
Plans and prices
Free
1 tech · 3 clients · 25 AI questions/month · 5 screenshot-to-documentation uses/month
Read 24 Sep 2026 · itdock.io
Solo
1 tech · Unlimited clients
Read 24 Sep 2026 · itdock.io
Team
5 techs · Unlimited clients
Read 24 Sep 2026 · itdock.io
Business
10 techs · Unlimited clients
Read 24 Sep 2026 · itdock.io