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INSTANDA
70 Gracechurch Street, London, EC3V 0HR, United Kingdom
What it is
INSTANDA is a cloud-hosted, no-code platform for insurance carriers, managing general agents, and brokers. It lets teams create insurance products and manage policies from quotation through renewal and claims administration. Product configuration covers question sets, ratings, documents, and emails without changing core code. Quote-and-bind journeys support B2C, B2B, and B2B2C channels. Policy tools include automated renewals, out-of-sequence endorsements, straight-through application processing, referral rules, audit trails, self-service, payments, and first notice of loss submission. Brokers and customers can change policies, pay bills, and access documents. INSTANDA runs on Microsoft Azure and provides open APIs for third-party applications and data sources. Listed ecosystem connections include Salesforce, Microsoft, Okta, Xero, Stripe, DocuSign, and ServiceNow. The maker states ISO 27001:2022 and Cyber Essentials certifications, AES-256 encryption, PCI DSS SAQ A alignment, and SOC 2 best-practice compliance. Pricing is on request, with SaaS support included.
For and against
For
- No-code product configuration
- Quote and bind across multiple channels
- Automated renewals and audit trails
- Open APIs and listed integrations
- AES-256 encryption stated
Against
- Paid pricing requires a request
- Two superusers required for training
- Cloud platform depends on Azure hosting
The verdict
INSTANDA combines configurable insurance product design with policy administration, distribution, payments, and FNOL workflows. Its API, integrations, and stated security controls support organizations seeking a configurable insurance platform, while pricing requires direct contact.
Who it suits
It suits insurance carriers, managing general agents, and brokers needing configurable policy and distribution workflows. API and Azure connectivity may help teams linking insurance operations with other systems.
Plans and prices
INSTANDA insurance platform
Pricing tailored to business needs · No public rate shown
Read 4 Oct 2026 · instanda.com
On the record
- Cloud and APIs
- INSTANDA runs on Microsoft Azure and describes its architecture as cloud native, with open APIs for connecting third party applications and data sources.instanda.com · read 4 Oct 2026
- Company founding
- INSTANDA’s company page says co-founders Tim Hardcastle and Derek Hill created the company in 2015.instanda.com · read 4 Oct 2026
- Core capabilities
- The platform supports insurance product creation, quote and bind across B2C, B2B, and B2B2C channels, policy administration, self-service, payments, and FNOL claims administration.instanda.com · read 4 Oct 2026
- Distribution
- Broker and customer journeys support quote and bind, policy changes, bill payment, document access, and FNOL submission.instanda.com · read 4 Oct 2026
- Integrations
- The maker lists integrations and ecosystem partners including Salesforce, Microsoft, Okta, Xero, Stripe, DocuSign, and ServiceNow.instanda.com · read 4 Oct 2026
- Intended customers
- The company says insurance carriers, managing general agents, and brokers around the world use its platform.instanda.com · read 4 Oct 2026
- Other security controls
- The maker states it holds Cyber Essentials certification, aligns with PCI DSS SAQ A, and complies with SOC 2 best practices.instanda.com · read 4 Oct 2026
- Policy administration
- Features include automated renewals, out of sequence endorsements, straight through application processing, referral rules, and audit trails.instanda.com · read 4 Oct 2026
- Product
- INSTANDA is a cloud hosted, no-code insurance policy administration and distribution platform for creating products and managing policy lifecycles.instanda.com · read 4 Oct 2026
- Product design
- Insurers can configure products, question sets, ratings, documents, and emails without changing the platform’s core code.instanda.com · read 4 Oct 2026
- Release cadence
- INSTANDA says minor updates are monthly and major strategic releases occur every six months, with an optional preview environment for testing new features.instanda.com · read 4 Oct 2026
- Security
- INSTANDA states it is ISO 27001:2022 certified and uses AES-256 encryption for sensitive data, including data in transit and at rest.instanda.com · read 4 Oct 2026
- Support and training
- The maker describes ongoing support in its SaaS licence and provides self-paced Foundation and Advanced configurator training, with at least two team members required as superusers.instanda.com · read 4 Oct 2026
