Instabase
Instabase is headquartered in San Francisco, California.
What it is
Instabase is an AI Hub platform for automating document work, from classification and extraction to validation and human review. It can extract text, reasoning, tables, and lists, then clean and validate the resulting data. The listed capabilities cover more than 55 file formats, handwriting, visual objects, multiple languages, and documents over 100 pages; supported files are limited to 50MB. Data sources include cloud storage, Google Drive, Instabase Drive, and email inboxes. Developers can connect through an API and SDK, custom functions, and upstream or downstream connectors. Customers can control where data is stored and processed and connect their own cloud storage. Security documentation describes SSO, OAuth integration, secrets management, and audit logs. Instabase states it holds SOC 2 Type II and HIPAA certifications or attestations and is designed for GDPR and CCPA compliance. The company lists product support, a 99.5% uptime SLA, and a dedicated Customer Engagement Manager. AI Hub Community is free at no cost; commercial and enterprise pricing is available on request. The Community trial includes $5 (USD) of usage and ends when used or after 92 days. The Commercial trial includes $75 (USD) of usage for 14 days.
For and against
For
- Handles classification, extraction, cleaning, and validation
- Supports 55+ rich file formats
- Offers API, SDK, and custom functions
- Allows control over data storage and processing
- Lists a 99.5% uptime SLA
Against
- Supported files are limited to 50MB
- Commercial and Enterprise prices are on request
- Community trial ends after usage or 92 days
The verdict
Instabase brings document extraction, validation, routing, and human review into one automation platform. Its listed file-size limit and request-based pricing are practical details to weigh when assessing fit.
Who it suits
AI Hub Enterprise is designed for large operations teams and enterprises with advanced document automation needs. It may suit teams that need to process varied document formats, connect storage and applications, and include human review.
Plans and prices
Community (legacy)
Community tier; most functionality limited after $250 monthly quota · new Community tier removed
Read 15 Oct 2026 · docs.instabase.com
AI Hub Community
Free trial includes $5 (USD) of usage (500 consumption units); trial ends after included units are used or 92 days
Read 4 Oct 2026 · docs.instabase.com
Commercial (legacy)
14-day trial · $75 usage credit · trial includes paid features
Read 15 Oct 2026 · docs.instabase.com
Enterprise
Advanced orchestration · confidence-based validation · human-review SLAs · advanced apps
Read 15 Oct 2026 · docs.instabase.com
Enterprise lite
Up to five shared workspaces · organizational processing · validation and human review · external storage connectors
Read 15 Oct 2026 · docs.instabase.com
AI Hub Commercial
14-day free trial includes $75 (USD) of usage; trial ends when included units are used or after 14 days
Read 4 Oct 2026 · docs.instabase.com
AI Hub Enterprise
Enterprise tier; contact Instabase for subscription and billing inquiries
Read 4 Oct 2026 · docs.instabase.com
On the record
- API
- AI Hub exposes REST endpoints for batches, files, runs and secrets, usable from curl, Postman or any language that can make HTTPS requests.docs.instabase.com · read 15 Oct 2026
- App Store availability
- Instabase’s SuperApp iOS listing is free and says it has not received enough ratings or reviews to display an overview.apps.apple.com · read 15 Oct 2026
- Company headquarters
- Instabase says it is headquartered in San Francisco, California.instabase.com · read 4 Oct 2026
- Company legal name
- Crunchbase lists the legal entity as Instabase, Inc.crunchbase.com · read 15 Oct 2026
- Company size
- LinkedIn lists Instabase in the 201–500 employee range and shows 139 employees on its public profile.linkedin.com · read 15 Oct 2026
- Current subscription change
- Release notes say the Community tier was removed and new Commercial subscriptions were discontinued in favor of Enterprise lite and Enterprise offerings.docs.instabase.com · read 15 Oct 2026
- Custom code
- Developers can add Python custom functions and use them for logic, integrations and document-processing steps.docs.instabase.com · read 15 Oct 2026
- Data extraction
- The platform extracts text, reasoning fields, tables and lists, then cleans and standardizes the results.instabase.com · read 15 Oct 2026
- Deployment
- Apps can be versioned, accuracy-tested, promoted from development to production and monitored through deployment dashboards.instabase.com · read 15 Oct 2026
- Deployment control
- Instabase says customers can control where data is stored and processed and can connect their own cloud storage.instabase.com · read 4 Oct 2026
- Deployment model
- The product documentation describes multi-tenant and single-tenant environments, while Instabase also offers customer-hosted subscription agreements.instabase.com · read 15 Oct 2026
- Developer access
- The platform supports integration through an API and SDK, as well as custom functions and upstream and downstream connectors.instabase.com · read 4 Oct 2026
- Documentation depth
- The documentation includes tutorials, API endpoint references, authorization guidance, SDK installation, deployment procedures and release notes.docs.instabase.com · read 15 Oct 2026
- Document classification
- AI Hub classifies files, splits multi-document packets, validates classifications and groups files into packets.instabase.com · read 15 Oct 2026
- Document workflows
- AI Hub supports document classification, text and reasoning extraction, table and list extraction, data cleaning, validation, and human review.instabase.com · read 4 Oct 2026
- File size limit
- The capabilities page says listed file formats are supported up to 50MB.instabase.com · read 4 Oct 2026
- File support
- The capabilities page lists more than 50 file formats, handwriting recognition, visual object detection, multilingual recognition and documents exceeding 100 pages.instabase.com · read 15 Oct 2026
- Funding
- Instabase’s company page says it has raised more than $250 million and is backed by Greylock, NEA, Andreessen Horowitz, Index Ventures and other investors.instabase.com · read 15 Oct 2026
