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Pricing · 2026

InsightLab pricing

4 plans on the record · a free plan · a free trial

Every plan

Free

Free

per month

100 tickets/month · Intercom, Zendesk and CSV import · basic charts and reports · scheduled Email and Slack reporting

Basic plan

$15 a month

per month (for individuals)

1000 lines of open ended survey responses · 25 hours of audio/month · 300 AI-Powered Interviews/month · focus groups up to 10 people

Business plan

$49 a month

per month

5000 lines of open ended survey responses · 50 hours of audio/month · 1000 AI-Powered Interviews/month · focus groups up to 10 people

Enterprise plan

Priced on request

Unlimited smart bucketing · Intercom, Zendesk and CSV import · customized report generation · personalized and priority service