On the recordRead 8 Oct 202614 facts
Incido
Luzern, Switzerland
Plans and prices
Starter
€19a month, billed yearly
2 responders included · + €4/month per additional responder · 5 users · 5 components
Read 8 Oct 2026 · incido.app
Pro
€89a month, billed yearly
5 responders included · + €7/month per additional responder · 20 users · 15 components
Read 8 Oct 2026 · incido.app
Business
€249a month, billed yearly
10 responders included · + €12/month per additional responder · 200 users · 80 components
Read 8 Oct 2026 · incido.app
Enterprise
Priced on request
Unlimited responders · custom limits · priority support · account management
Read 8 Oct 2026 · incido.app
On the record
- Alert grouping
- Incido groups alerts describing the same problem into one incident to reduce duplicate pages.incido.app · read 8 Oct 2026
- Compliance terms
- The DPA says Firstech AG processes customer personal data as processor and provides for customer audits with reasonable notice.incido.app · read 8 Oct 2026
- Data location
- The privacy policy states that data is processed and stored in Sweden (EEA).incido.app · read 8 Oct 2026
- Incident workflow
- Incidents move through assessment, active response, follow-up, and closure, with severity levels and a timeline.incido.app · read 8 Oct 2026
- Integrations
- The integrations page lists Grafana alerts, Pingdom checks, inbound and outbound webhooks, and REST API; Slack notifications are marked beta.incido.app · read 8 Oct 2026
- Maker
- The imprint identifies Firstech AG at Hirschengraben 33, 6003 Luzern, Switzerland.incido.app · read 8 Oct 2026
- On-call
- On-call includes schedules, rotation layers, overrides, escalation policies, and shift verification starting with Starter.incido.app · read 8 Oct 2026
- Privacy
- Firstech AG says it does not sell customer data and lists Stripe, AWS, and Google among its data-sharing recipients.incido.app · read 8 Oct 2026
- Product
- Incido combines incident management, on-call paging, and status pages in one workflow.incido.app · read 8 Oct 2026
- Security
- The privacy policy says Incido uses TLS encryption, encryption at rest, role-based access control, and regular security monitoring.incido.app · read 8 Oct 2026
- Status pages
- Status pages support branding, real-time updates, subscriber email notifications, component health, and scheduled maintenance.incido.app · read 8 Oct 2026
- Target users
- Incido says it is for engineering teams that value clarity over complexity and want to focus on resolving incidents.incido.app · read 8 Oct 2026
- Trial
- Every plan includes a 14-day free trial with no credit card required.incido.app · read 8 Oct 2026
