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Ideawake
Milwaukee, Wisconsin, United States
What it is
Ideawake is an idea management platform for gathering, evaluating, and moving ideas toward action from employees, customers, and partners. Its use cases include employee suggestion programs, innovation challenges, continuous improvement, open innovation, hackathons and Shark Tanks, and portfolio management. Teams can configure the stages and approvals ideas go through. Comments, voting, anonymous submissions, prizes, and leaderboards support participation, while dashboards and KPIs track engagement, activity, pipeline health, and outcomes. Ideawake Aurora can identify duplicate submissions, connect related ideas, categorize them, and summarize workspace insights. The company says its AI follows zero-data-retention practices and does not use customer data to train models. Integrations include Slack, Microsoft Teams, Google Analytics, Power BI, Google Drive, Jira, Asana, Trello, Zoom, and Google Meet; API, CSV import, and Zapier are also listed. The platform is mobile friendly and accessible online. Flex is $500 a month. Business is listed at $3,002,250 a month for 50–2,500 users; Enterprise licensing has no listed price.
For and against
For
- Customizable idea stages and approvals.
- Supports anonymous submissions, comments, and voting.
- Aurora can categorize and summarize idea submissions.
- Includes a REST API, CSV import, and Zapier.
Against
- No free plan is listed.
- Business licensing is limited to 50–2,500 users.
- Flex is listed at $500 a month.
The verdict
Ideawake combines configurable workflows, collaboration tools, analytics, and AI features for idea programs. Check the listed licensing limits and monthly plan details to determine whether they fit your organization.
Who it suits
Ideawake suits organizations that want configurable idea workflows and participation tools for employees, customers, or partners. It also has a separate portal and licensing options for businesses with stated user ranges or unlimited users.
Plans and prices
Standard support
Administrator support by email · End user support by email · Annual success meetings · Knowledgebase
Read 3 Oct 2026 · ideawake.com
Flex
1 administrator · Unlimited users · 10 groups · 1 workflow
Read 3 Oct 2026 · ideawake.com
Premium support
Administrator support by email · End user support by email · Quarterly success meetings · Knowledgebase
Read 3 Oct 2026 · ideawake.com
Enterprise support
Administrator support by email and phone · End user support by email · Monthly success meetings · Knowledgebase
Read 3 Oct 2026 · ideawake.com
Business
5 administrators · 50–2,500 users · 50 groups · 10 workflows
Read 3 Oct 2026 · ideawake.com
Enterprise licensing
Unlimited administrators · Unlimited users · Unlimited groups · Unlimited workflows
Read 3 Oct 2026 · ideawake.com
On the record
- AI
- Ideawake Aurora can detect duplicate ideas, link related ideas, categorize submissions, and summarize insights across a workspace.ideawake.com · read 3 Oct 2026
- AI data handling
- The company says its AI follows practices including zero data retention and does not use customer data to train models.ideawake.com · read 3 Oct 2026
- Analytics
- Customizable dashboards and KPIs can be used to track engagement, activity, pipeline health, and outcomes.ideawake.com · read 3 Oct 2026
- API and import
- Features include a REST API and CSV idea import, and the site also identifies Zapier integration for importing ideas.ideawake.com · read 3 Oct 2026
- Collaboration
- The platform supports comments, voting, anonymous submissions, and gamification features such as prizes and leaderboards.ideawake.com · read 3 Oct 2026
- Idea workflows
- Users can customize the steps and approvals ideas go through from collection to implementation.ideawake.com · read 3 Oct 2026
- Integrations
- Listed integrations include Slack, Microsoft Teams, Google Analytics, Microsoft Power BI, Google Drive, Jira, Asana, Trello, Zoom, and Google Meet.ideawake.com · read 3 Oct 2026
- Mobile access
- The features page says Ideawake is mobile friendly and accessible anywhere with an internet connection.ideawake.com · read 3 Oct 2026
- Pricing limit
- The Business licensing option lists 50–2,500 users, while Flex lists unlimited users and Enterprise lists unlimited users.ideawake.com · read 3 Oct 2026
- Purpose
- Ideawake is an idea management platform for capturing, evaluating, and acting on ideas from employees, customers, and partners.ideawake.com · read 3 Oct 2026
- Security
- The security page says services and databases are hosted on AWS, databases are encrypted at rest with AES, and applications encrypt data in transit using TLS.ideawake.com · read 3 Oct 2026
- Security assessments
- The company says it follows SOC 2 Framework criteria, undergoes independent third-party assessments, and performs third-party penetration testing at least annually.ideawake.com · read 3 Oct 2026
- Support
- Support packages include administrator and end-user email support, knowledgebase access, an Innovation Specialist, and priority support; Enterprise administrator support also includes phone.ideawake.com · read 3 Oct 2026
- Use cases
- The company lists employee suggestion programs, innovation challenges, continuous improvement, open innovation, hackathons and Shark Tanks, and portfolio management as use cases.ideawake.com · read 3 Oct 2026
