iCONECT
iCONECT says its home is London, Ontario, and describes its head office there.
What it is
iCONECT is an eDiscovery platform for managing and reviewing electronic data used in legal cases, investigations, and regulatory compliance. It handles email, chat, text, native files, and preprocessed data, with a native file viewer and workflows for review, redaction, and document production. Analytics include email threading, deduplication, entity identification, and visual search results. One-click workflows can batch, tag, and redact material, while GenAI tools include entity redaction, document summaries, and document and image classification. Elasticsearch supports complex queries and retrieval. Deployment options include on-premises, hybrid, cloud, and SaaS. REST API integrations can connect systems or support customized solutions; the API uses OpenID Connect and covers operations for clients, projects, fields, records, files, jobs, views, templates, and batches. The company identifies corporations, law firms, public sector organizations, and service providers as users. Pricing is on request; the law-firm page describes monthly or annual terms and SaaS or onsite deployments without listing amounts. Support is advertised 24/7/365 by phone and email, with after-hours emergency support.
For and against
For
- Supports email, chat, text, and native files.
- Includes automated redaction and production workflows.
- Offers on-premises, hybrid, cloud, and SaaS deployment.
- Advertises round-the-clock technical support.
Against
- Pricing is available on request.
- No published price amounts are listed.
The verdict
iCONECT brings data review, analytics, redaction, and production workflows together for eDiscovery. Organizations should request pricing and consider which of its deployment options fits their needs.
Who it suits
It is aimed at corporations, law firms, public sector organizations, and service providers handling electronic data for legal matters, investigations, or compliance. Its deployment options may suit organizations choosing among onsite, hybrid, cloud, or SaaS arrangements.
On the record
- AI and analytics
- Its AI and analytics features include email threading, deduplication, entity identification, and visual search results.iconect.com · read 3 Oct 2026
- API
- The API supports managing clients, projects, records, files and other platform objects using REST requests and OpenID Connect authentication.api.iconect.com · read 4 Oct 2026
- Company history
- The company says it has helped organizations solve data challenges since 1999.iconect.com · read 3 Oct 2026
- Deployment
- Deployment options include on-premises, hybrid, cloud and SaaS.iconect.com · read 4 Oct 2026
- GenAI
- Listed GenAI tools include entity redaction, document summaries, document classification, and image classification.iconect.com · read 3 Oct 2026
- Generative AI
- Its GenAI features include entity redaction, document summaries, document classification and image classification.iconect.com · read 4 Oct 2026
- Integrations
- iCONECT uses a RESTful API to integrate with existing systems and develop tailored integrations.iconect.com · read 4 Oct 2026
- Intended users
- The platform is presented for corporations, law firms, public sector organizations and legal service providers.iconect.com · read 4 Oct 2026
- Pricing terms
- The company describes flexible pricing with monthly or annual terms, but this page does not state specific prices.iconect.com · read 4 Oct 2026
- Purpose
- iCONECT helps manage and review electronic data for legal cases, investigations and regulatory compliance.iconect.com · read 4 Oct 2026
- Review features
- The platform offers automated redaction, message-level review, AI-powered email threading and deduplication, visual search results and production workflows.iconect.com · read 4 Oct 2026
- Review workflows
- The platform supports automated redaction, document production, and one-click workflow automations for batching, tagging, and redacting.iconect.com · read 3 Oct 2026
- SaaS pricing feature
- iCONECT says its SaaS Price Protect feature automatically provides discounts as customer data volume grows.iconect.com · read 4 Oct 2026
- Search
- The platform uses Elasticsearch to support complex queries and faster retrieval.iconect.com · read 4 Oct 2026
- Security
- iCONECT reports SOC 2 Type II certification across all five trust services criteria; validation and testing were performed on its Azure-based cloud SaaS system.iconect.com · read 4 Oct 2026
- Security practices
- The product page describes regular security training and penetration testing, data protection protocols, and controlled access as parts of its security program.iconect.com · read 3 Oct 2026
- Support
- The company says it provides 24/7 customer support.iconect.com · read 4 Oct 2026
- Training
- iCONECT offers online, self-paced certification courses covering review, security and user management, project setup, and data imports.iconect.com · read 3 Oct 2026
