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CloudNine
Houston, Texas, United States
What it is
CloudNine is eDiscovery software for litigation, investigations, audits, and public-records requests. It offers cloud and on-premise deployment through CloudNine Review, CloudNine LAW, and CloudNine Concordance. CloudNine Review is a web-accessible service where users upload documents and start reviewing data, then manage search, analytics, precision productions, and privilege-log exports. It processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection, and short-message thread creation. Supported material includes email, documents, spreadsheets, SMS, WhatsApp, WeChat, social and chat platforms, mobile-device data, computer artifacts, and cloud-service data. Production formats include PDF, TIFF, JPG, RSMF, native, text, DAT, CSV, XML, and load files. CloudNine states that it provides a protected cloud, ISO 27001:2022 certification, monitoring, and support resources. Pricing is on request, with listed paid plans and a 30-day trial.
For and against
For
- Processes more than 4,800 file types
- Supports modern chat and mobile data
- Includes OCR and email threading
- Offers cloud and on-premise products
- Provides automated redaction and many outputs
Against
- No free plan
- Pricing requires a request
- Advanced Services listed at $4,022.50 a month
- Subscription plan has a six-month minimum
The verdict
CloudNine combines hosted review with on-premise processing and broad data handling. Its plan structure and requested pricing make it better suited to organizations evaluating formal eDiscovery workflows.
Who it suits
It suits government, law-firm, and corporate legal teams handling eDiscovery, investigations, or access requests. Teams needing web, Windows, or self-hosted options can choose among its deployments.
Plans and prices
Volume-Based Subscription Model (Pro, Plus and Premium Plans)
Purchased volume discounts · core services · unlimited users · unlimited databases
Read 1 Oct 2026 · cloudnine.com
Pay-Per-Use Model (Basic Plan)
Unlimited usage · self-service processing · hosting · self-service production
Read 1 Oct 2026 · cloudnine.com
Advanced Services
Core services · CloudNine managed productions · Relativity hosting
Read 1 Oct 2026 · cloudnine.com
On the record
- Cloud review
- CloudNine Review is secure, web-accessible SaaS software that lets users upload documents and begin reviewing data within minutes.cloudnine.com · read 1 Oct 2026
- Discovery Portal
- CloudNine Discovery Portal is a lightweight local application that simplifies data integration and transfers filtered data to the secure hosted environment.cloudnine.com · read 1 Oct 2026
- File processing
- CloudNine Review automatically processes more than 4,800 file types and includes OCR, near-duplicate detection, email threading, language detection and short-message thread creation.cloudnine.com · read 1 Oct 2026
- Integrations
- CloudNine Discovery Portal supports workflows connecting LAW, Concordance, Explore and CloudNine Review, and can push Explore data to Relativity without manual exports and imports.cloudnine.com · read 1 Oct 2026
- Modern data
- CloudNine Review processes modern data such as texts, chat messages, Slack JSON, UFDR files and other platform exports.cloudnine.com · read 1 Oct 2026
- On-premise products
- CloudNine LAW and CloudNine Concordance provide on-premise processing, review and production inside a client environment.cloudnine.com · read 1 Oct 2026
- Protected cloud
- CloudNine operates a dedicated protected cloud environment and states compliance with FISMA, HIPAA, ISO 27001, PCI DSS and CSA STAR requirements.cloudnine.com · read 1 Oct 2026
- Purpose
- CloudNine provides cloud-based and on-premise eDiscovery solutions for litigation, investigations, audits and public-records requests.cloudnine.com · read 1 Oct 2026
- Security certification
- CloudNine states that its security program includes ISO 27001:2022 certification, 24/7 system monitoring and independent technical reviews.cloudnine.com · read 1 Oct 2026
- Support
- CloudNine provides product-specific phone and email support, an Answer Center and a support-ticket submission process.cloudnine.com · read 1 Oct 2026
- Target customers
- CloudNine says government, law-firm and corporate legal teams rely on it for eDiscovery, investigations and access requests.cloudnine.com · read 1 Oct 2026
- Workflow
- CloudNine Review supports upload, review and production workflows, including advanced search, analytics, precision productions and privilege-log exports.cloudnine.com · read 1 Oct 2026
