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HeartCount
Belgrade, Serbia
What it is
HeartCount is a web-based employee engagement and people analytics platform for HR teams, managers, and leadership. Automated weekly pulse surveys provide short questions about morale, productivity, and happiness. Dashboards and reports show engagement trends, well-being scores, high-risk teams, and satisfaction drivers. Custom surveys support onboarding, exit interviews, and other needs. Peer recognition, anonymous feedback, and threaded employee-manager communication add feedback channels. Churn prediction, AI insights, and individual risk flags help identify retention concerns. Integrations include Slack, Microsoft Teams, and common HRIS platforms. HeartCount states that data is encrypted in transit with TLS and at rest with AES-256, with role-based access controls and mandatory MFA. It supports GDPR compliance, a Data Processing Addendum, and employee data exports. Starter is free for up to 25 employees. Business costs $2.50 a month per employee, supports up to 500 employees, and annual billing saves 20%. Enterprise pricing is by quote.
For and against
For
- Automated weekly pulse surveys
- Predictive churn and risk insights
- Anonymous feedback and peer recognition
- Slack and Microsoft Teams integrations
- Mandatory MFA and role-based access
Against
- Starter limited to 25 employees
- Business limited to 500 employees
- Enterprise pricing requires a quote
- Business price is per employee monthly
The verdict
HeartCount combines regular employee feedback with analytics and retention-oriented signals. Its free Starter tier is small, while paid plans add larger capacity and enterprise support options.
Who it suits
It suits HR teams, managers, and leaders seeking recurring surveys, engagement analytics, feedback workflows, and retention signals. Starter fits organizations with up to 25 employees, while Business supports up to 500.
Plans and prices
Starter
Up to 25 employees · unlimited surveys · core features
Read 29 Sep 2026 · heartcount.com
Business
Up to 500 employees · annual billing saves 20%
Read 29 Sep 2026 · heartcount.com
Enterprise
Unlimited feed · custom integrations · premium SLA and priority support
Read 29 Sep 2026 · heartcount.com
On the record
- Analytics
- Dashboards and reports show engagement trends, well-being scores, high-risk teams, and satisfaction drivers.heartcount.com · read 29 Sep 2026
- Company
- HeartCount’s terms identify the provider as HeartCount d.o.o., registered in Belgrade, Serbia.heartcount.com · read 29 Sep 2026
- Integrations
- The site says HeartCount integrates with Slack, Microsoft Teams, and common HRIS platforms.heartcount.com · read 29 Sep 2026
- Notable limits
- The free Starter tier is limited to 25 employees, while Business is listed for up to 500 employees.heartcount.com · read 29 Sep 2026
- Privacy and compliance
- HeartCount states it supports GDPR compliance and provides a Data Processing Addendum and employee data export features.heartcount.com · read 29 Sep 2026
- Product
- HeartCount is an AI-powered employee engagement and people analytics platform for HR teams, managers, and leadership.heartcount.com · read 29 Sep 2026
- Pulse surveys
- It provides automated weekly pulse surveys with short questions designed to give real-time insight into team morale, productivity, and happiness.heartcount.com · read 29 Sep 2026
- Recognition and feedback
- The platform includes peer recognition, anonymous feedback, and threaded communication for employee-manager feedback.heartcount.com · read 29 Sep 2026
- Security
- Its data processing record states that data is encrypted in transit using TLS and at rest using AES-256, with role-based access controls and mandatory MFA.heartcount.com · read 29 Sep 2026
- Support
- The pricing page lists self-service resources and email support with a 24-hour response; Enterprise adds priority support and a dedicated customer success manager.heartcount.com · read 29 Sep 2026
- Survey features
- Users can create custom surveys for onboarding, exit interviews, and other team needs.heartcount.com · read 29 Sep 2026
- Turnover insights
- HeartCount offers churn prediction, AI insights, and individual risk flagging to help identify retention risks.heartcount.com · read 29 Sep 2026
