- Home
- Data Lakehouse Platforms
- Hapi Data Lakehouse
Hapi Data Lakehouse
Miami, Florida, United States
What it is
Hapi Data Lakehouse is a managed data platform for hotel brands and hospitality technology providers. It brings reservation, guest, stay, and folio information into one normalized hospitality model for reporting, BI, customer data platforms, AI, automations, and partner services. Data can be reached through near real-time APIs, federated SQL, or scheduled Parquet exports sent by SFTP or to a customer’s object storage. It uses Apache Iceberg and Parquet, and hotel brands can request a full copy in their own cloud storage. Live supply refreshes in 15-minute micro-batches, with APIs available for faster access. Hapi says more than 27 property management platforms and 100+ systems are connected and in production. Customers decide which systems may access or activate data; the product page states PCI and SOC 2 and describes row validation, with records failing critical rules quarantined. Hapi says customer records are segmented and customer profiles and learnings are not shared. Pricing is tailored to the technology provider’s commercial model and is available by contacting Hapi. Its hotel terms say the service is not designed for normal transmission of sensitive data such as health details, government IDs, or passwords and access credentials.
For and against
For
- Combines reservation, guest, stay, and folio data.
- Offers APIs, federated SQL, and scheduled exports.
- Uses Apache Iceberg and Parquet open formats.
- Customers control data access and activation.
- Hotel brands can request a full data export.
Against
- Pricing is available only on request.
- Not designed for normal transmission of sensitive data.
- No guest messaging, loyalty, or marketing automation.
The verdict
Hapi Data Lakehouse centers on consolidating hospitality records while giving customers several access and export routes. Its pricing requires a discussion with Hapi, and its terms exclude normal transmission of certain sensitive data.
Who it suits
It suits hotel brands and technology providers building reporting, BI, CDP, AI, automation, or partner services on hospitality data. Prospective customers must contact Hapi for tailored pricing.
On the record
- Audience
- The product is presented for hotel brands and hotel technology providers building on hospitality data for reporting, BI, CDPs, and AI.stayhapi.com · read 7 Oct 2026
- Company founding
- Hapi's company story says Luis Segredo and Nikolai Balba saw the opportunity behind Hapi in 2017.stayhapi.com · read 7 Oct 2026
- Customer isolation
- Hapi says customer profiles and learnings are never merged or shared across customers, and records are built only from each customer’s data.stayhapi.com · read 7 Oct 2026
- Customer separation
- The managed multi-tenant lakehouse is partitioned and segmented by customer; Hapi says customer profiles and learnings are not merged or shared.stayhapi.com · read 7 Oct 2026
- Data access
- Customers can access data through near real-time APIs, federated SQL, or scheduled Parquet exports via SFTP or their own object storage.stayhapi.com · read 7 Oct 2026
- Data delivery
- Data is available through near real-time APIs, federated SQL, or scheduled Parquet exports by SFTP or to the customer’s object storage.stayhapi.com · read 7 Oct 2026
- Data freshness
- Live supply refreshes in 15-minute micro-batches, with near real-time APIs available for faster access.stayhapi.com · read 7 Oct 2026
- Data governance
- Customers govern which systems can access data and activate against it.stayhapi.com · read 7 Oct 2026
- Data model
- It combines reservation, guest, stay, and folio data in one hospitality data model.stayhapi.com · read 7 Oct 2026
- Data ownership
- Hapi says the hotel brand owns its first-party data and can request a full copy export to its own cloud storage.stayhapi.com · read 7 Oct 2026
- Governance
- Customers control who can access data and activate against it, and records are segmented by customer.stayhapi.com · read 7 Oct 2026
- Integrations
- Hapi says it has 27+ property management platforms and 100+ systems connected and in production.stayhapi.com · read 7 Oct 2026
- Notable limit
- Hapi’s hotel terms say the services are not designed for normal transmission of sensitive data such as health data, government identification numbers, or passwords and access credentials.stayhapi.com · read 7 Oct 2026
- Open formats
- The lakehouse uses Apache Iceberg and Parquet formats, and a full export can be taken to the customer's own cloud storage.stayhapi.com · read 7 Oct 2026
- Pricing
- The product page says pricing is tailored to the technology provider's commercial model; it does not show a price.stayhapi.com · read 7 Oct 2026
- Product
- Hapi Data Lakehouse is a managed hospitality lakehouse that consolidates guest and operational data into a normalized, AI-ready source.stayhapi.com · read 7 Oct 2026
- Security
- The product page states PCI and SOC 2, and says each data row is validated before loading, with records failing critical rules quarantined.stayhapi.com · read 7 Oct 2026
- Support and contact
- The product page directs interested customers to contact Hapi to discuss the product.stayhapi.com · read 7 Oct 2026
