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Graivy ServThru
Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6.
What it is
Graivy ServThru is a web-based, voice-driven assistant for taking drive-thru orders at quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so the kitchen can begin preparation. The system works with existing POS systems and drive-thru hardware, including legacy systems and newer technology. Menus can be changed for promotions, seasonal updates, and limited-time offers. ServThru monitors orders as they happen and alerts staff when a situation needs human judgment. It also provides real-time insights into order trends and peak times. Restaurant staff handle payment and the final handoff after an order reaches the POS. Graivy says ServThru can serve one restaurant or a chain, describing a scale from one location to 100. Pricing is on request. Prospective customers can request a demo, and Graivy says it responds to contact form submissions within 24–48 hours.
For and against
For
- Sends confirmed orders to the POS in real time
- Works with legacy and newer drive-thru hardware
- Supports menu changes for promotions and seasonal offers
- Provides order trend and peak-time insights
Against
- Pricing is on request
- Staff handle payment and final handoff
The verdict
ServThru connects voice ordering with restaurant POS and drive-thru equipment while leaving payment and handoff to staff. Restaurants can request a demo to discuss the product and its pricing.
Who it suits
ServThru is aimed at quick-service restaurants that want voice-driven drive-thru ordering connected to their existing POS and hardware. It may suit operators seeking order monitoring and information about order trends and peak times.
Plans and prices
ServThru
Pricing not listed; request a demo
Read 8 Oct 2026 · graivy.com
On the record
- Company focus
- Graivy says it founded the company to bring precision, reliability, and speed to the quick-service restaurant industry, with ServThru as its flagship solution.graivy.com · read 8 Oct 2026
- Demo and support
- Graivy invites prospective customers to request a demo and says contact form submissions receive a response within 24–48 hours.graivy.com · read 4 Oct 2026
- Hardware compatibility
- The product page says ServThru integrates with existing drive-thru hardware, including legacy systems and newer technology.graivy.com · read 8 Oct 2026
- Human handoff
- After order confirmation, the restaurant team handles payment and the final handoff.graivy.com · read 4 Oct 2026
- Integrations
- ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology.graivy.com · read 4 Oct 2026
- Intended customers
- Graivy describes its solutions as built for the quick-service restaurant industry.graivy.com · read 4 Oct 2026
- Menus
- ServThru supports menu changes for promotions, seasonal updates, and limited-time offers.graivy.com · read 4 Oct 2026
- Menu updates
- The page says menu changes, including promotions, seasonal updates, and limited-time offers, can happen instantly.graivy.com · read 8 Oct 2026
- Monitoring
- Graivy says it monitors orders as they happen and alerts staff when human judgment is needed.graivy.com · read 4 Oct 2026
- Operational insights
- ServThru provides real-time insights into order trends and peak times.graivy.com · read 8 Oct 2026
- Payment handoff
- The product page says restaurant staff handle payment and the final handoff after the order is sent to the POS.graivy.com · read 8 Oct 2026
- POS integration
- ServThru integrates with existing POS systems and sends confirmed orders to the POS in real time.graivy.com · read 8 Oct 2026
- POS workflow
- ServThru sends confirmed orders directly to the POS in real time so the kitchen can begin preparation.graivy.com · read 4 Oct 2026
- Product
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders.graivy.com · read 4 Oct 2026
- Purpose
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants.graivy.com · read 8 Oct 2026
- Scale
- Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100.graivy.com · read 8 Oct 2026
- Security
- The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification.graivy.com · read 4 Oct 2026
- Security detail
- The page describes the staff-managed transaction as secure but does not name a security certification or compliance standard.graivy.com · read 8 Oct 2026
