GoTab
Arlington, Virginia, United States
What it is
GoTab is an end-to-end restaurant commerce platform for full-service and quick-service operations, online ordering, curbside pickup, and delivery. Guests can order and pay by phone while keeping one tab across staff-assisted and digital ordering. Its POS runs on Windows, Android, and iOS devices. Basic includes QR and online ordering, preauthorized tabs, one POS, and flexible hardware; Pro adds handheld access, Easy Tab, and a kiosk; Sync adds OpServer for continued critical POS operations during internet disruptions. Integration areas include accounting, reservations, hotel property systems, self-pour, entertainment, inventory, marketing, and loyalty. Named partners include QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts. Pro and Sync provide 24/7 live support by chat, SMS, and phone, while Basic offers support as an add-on. Pricing starts at $15 a month per location, with setup costs estimated by an Account Executive.
For and against
For
- Supports phone ordering and shared tabs
- Runs on Windows, Android, and iOS
- QR and online ordering options
- Open architecture and API
- 24/7 support on Pro and Sync
Against
- No free plan
- Setup costs depend on operation complexity
- Basic support costs extra
- Card processing starts at 2.40% + $0.15
The verdict
GoTab brings POS, digital ordering, payments, and integrations into plans priced per location. Offline operations require Sync, while support coverage differs by plan.
Who it suits
GoTab suits restaurants and other listed venues such as breweries, hotels, food halls, stadiums, and entertainment businesses. It fits operators needing POS, ordering, integrations, and optional offline capability.
Plans and prices
Basic
Per location · QR & online ordering · Preauthorized tabs · One POS
Read 3 Oct 2026 · gotab.com
Pro
Per location · POS and handheld access · Easy Tab · Kiosk
Read 3 Oct 2026 · gotab.com
Sync — Cloud + On-Premises
Per location · Everything in Pro · OpServer with enhanced offline capabilities · Fraud/insufficient funds protection
Read 3 Oct 2026 · gotab.com
On the record
- Additional costs
- GoTab states setup costs depend on the operation’s size and complexity and are estimated by an Account Executive.gotab.com · read 3 Oct 2026
- API
- GoTab describes its architecture and API as open and says they allow integration with modern systems.gotab.com · read 3 Oct 2026
- Industries
- GoTab lists restaurants, breweries and taprooms, food halls, hotels and resorts, movie theatres, pickleball and padel clubs, eatertainment, stadiums, and entertainment venues as business types.gotab.com · read 3 Oct 2026
- Integrations
- GoTab lists accounting, reservations, hotel PMS, self-pour, entertainment, inventory, marketing, and loyalty among its integration areas.gotab.com · read 3 Oct 2026
- Named integrations
- The integrations directory lists QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts among its partners.gotab.com · read 3 Oct 2026
- Offline capability
- The Sync plan includes OpServer with enhanced offline capabilities for continued critical POS operations during internet disruptions.gotab.com · read 3 Oct 2026
- Onboarding
- GoTab says its onboarding and customer success team helps with menu setup, hardware configuration, integrations, training, and launch.gotab.com · read 3 Oct 2026
- Operating systems
- GoTab says its POS runs on Windows, Android, and iOS devices.gotab.com · read 3 Oct 2026
- Ordering
- Guests can order and pay from their phones while maintaining the same tab across staff-assisted and digital ordering.gotab.com · read 3 Oct 2026
- Processing
- The pricing page lists card processing starting at 2.40% + $0.15 for qualifying operators processing under $5 million annually on Mastercard, Visa, and Discover.gotab.com · read 3 Oct 2026
- Product
- GoTab describes itself as an end-to-end restaurant commerce platform supporting full-service, quick-service, online ordering, curbside pickup, and delivery.gotab.com · read 3 Oct 2026
- Security
- GoTab says it does not store credit card numbers and instead stores a secure, encrypted token representing payment information.gotab.com · read 3 Oct 2026
- Support
- GoTab provides 24/7 live support by chat, SMS, and phone on Pro and Sync; it is an add-on for Basic.gotab.com · read 3 Oct 2026
