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On the recordRead 7 Oct 202614 facts
GentleCase
Plans and prices
Starter
$49a month, billed yearly
10 GB document storage per attorney · 50 MB file upload · email support, 24h response
Read 7 Oct 2026 · gentlecase.com
Pro
$69a month, billed yearly
Unlimited storage (fair use up to 1 TB per attorney) · 250 MB file upload · 2 priority feature requests per quarter · priority support, 4h response
Read 7 Oct 2026 · gentlecase.com
Enterprise
Priced on request
Custom storage and U.S. hosting region · 1 GB file upload · audit log retention up to 7 years · 99.95% uptime guarantee
Read 7 Oct 2026 · gentlecase.com
On the record
- Access controls
- The product offers partner, associate, paralegal, and admin roles with granular per-case access; optional firm-wide MFA enforcement is available.gentlecase.com · read 7 Oct 2026
- AI analysis
- AI Case Analysis scores cases from 0 to 100 and identifies missing documents, weak evidence, and cross-document mismatches.gentlecase.com · read 7 Oct 2026
- Case management
- The product tracks unlimited cases per client across immigration pathways and includes an eight-stage workflow, priorities, team assignments, and case activity logs.gentlecase.com · read 7 Oct 2026
- Client portal
- Each firm can brand its portal with its logo, name, and colors, and clients can see case status, document checklists, and milestone progress.gentlecase.com · read 7 Oct 2026
- Compliance
- GentleCase states that its SOC 2 Type II third-party audit is in progress and that it is not yet certified.gentlecase.com · read 7 Oct 2026
- Encryption
- The security page states that data is encrypted at rest with AES-256, sensitive fields receive field-level encryption, and connections use TLS 1.3 with HSTS.gentlecase.com · read 7 Oct 2026
- Intake
- The guided five-section immigration questionnaire auto-saves and flags high-risk responses for attorney review.gentlecase.com · read 7 Oct 2026
- Integrations
- The features page says document uploads go directly to Azure Blob using SAS URLs and describes email alerts for document events; no other named third-party integrations are stated on the opened pages.gentlecase.com · read 7 Oct 2026
- Maker
- GentleCase says it was built by an immigration attorney and a software engineer.gentlecase.com · read 7 Oct 2026
- Messaging
- In-platform secure messages are threaded by case, searchable, exportable, and integrated with the audit log.gentlecase.com · read 7 Oct 2026
- Purpose
- GentleCase is case management software built for U.S. immigration law firms and their clients.gentlecase.com · read 7 Oct 2026
- Support
- Starter includes email support with a 24-hour response, Pro includes priority support with a four-hour response, and Enterprise includes a dedicated success manager.gentlecase.com · read 7 Oct 2026
- Templates
- It offers pre-built USCIS pathway templates, custom firm templates, milestone tracking, and client-visible journey roadmaps.gentlecase.com · read 7 Oct 2026
- Trial
- The pricing page offers a 30-day trial with no credit card required and says GentleCase will help import existing matters during the trial.gentlecase.com · read 7 Oct 2026
