FrontRunner

FrontRunner provides funeral homes with a web-based system for managing business operations. Its Pulse Business System includes reporting, accounting, online memorials, and business documents. Funeral management features cover multiple locations, reports, forms, invoices, and contracts, with QuickBooks integration. Pulse collects data centrally and distributes it across integrated components, which FrontRunner says can reduce duplicate entry and errors. The company also offers funeral home websites designed to inform families, generate online leads, and provide built-in revenue generators. Online arrangements, obituary pages, and a funeral website builder are available. FrontRunner says its funeral management software integrates with PlotBox cemetery management software for businesses serving funeral home and cemetery operations. FrontRunner Professional is now part of Tribute Technology, under which its website, software, and support continue. The company describes Tribute Technology's backing as providing enhanced security but does not name a certification on the product page. Pricing is not published; product inquiries can be directed to 1-844-200-6020.

FrontRunner brings funeral management tools and family-facing website features into a web-based offering. Pricing is not published, so prospective customers need to contact the company for product details.

FrontRunner is intended for funeral homes and funeral directors seeking business management software, funeral home websites, or both. Its PlotBox integration may also be relevant to businesses operating cemetery services.

FrontRunner is a web-based business system for funeral homes that combines operational tools with websites and services for families. It is best suited to funeral directors who want those functions connected across one or more locations. Its funeral-specific breadth is a strong reason to consider it, while custom pricing makes cost harder to assess upfront.

Overview

FrontRunner pairs its Pulse Business System with funeral home websites, online arrangements, and obituary pages. The company says FrontRunner Professional is now part of Tribute Technology, and its website, software, and support continue under that organization. It also says it has helped funeral directors for over 20 years and was founded by a licensed funeral director.

Key features

Operations and shared data

Pulse brings reporting, accounting, online memorials, and business documents into the system. Its management tools cover multiple locations, reports, forms, invoices, and contracts. Centralized data is distributed to integrated components to reduce duplicate entry and errors. That makes the system a better fit for homes seeking connected records and administration than for buyers looking only for a narrow, standalone tool.

Family-facing services and integrations

Funeral home websites are designed to inform families, generate online leads, and include built-in revenue generators. Online arrangements and obituary pages extend those services. FrontRunner names QuickBooks integration, and says its funeral management software integrates with PlotBox cemetery management software. That connection is relevant to businesses handling both funeral home and cemetery operations; the system's value for other cemetery workflows is not established.

FrontRunner says Tribute Technology supports its products and describes that backing as providing enhanced security. It does not name a security certification. Existing customers retain their support, while product inquiries can be directed to 1-844-200-6020.

Pricing

FrontRunner Professional products use custom pricing; contact FrontRunner for details. No plan prices, seat limits, usage quotas, trial period, or renewal terms are provided. Buyers should request a quote covering the products and locations they need before comparing total cost with alternatives.

The paid offering includes online arrangements, obituary pages, and a funeral website builder. There are no published lower-cost tiers to compare, so buyers cannot weigh a reduced feature set against a smaller commitment.

Platforms

FrontRunner runs on the web, making it a browser-based option for funeral home teams. No mobile app platform is identified.

Who it's for

FrontRunner is aimed at funeral homes and funeral directors, particularly operators who want management functions, family-facing web services, and centralized data in one system. Multi-location support and the PlotBox integration may matter to organizations with broader operational needs. A buyer focused primarily on predictable pricing or a specific mobile platform should compare other options before committing.

Pros and cons

• Pros: Pulse combines reporting, accounting, memorials, and business documents, reducing the need to separate those functions across tools.
• Pros: Multiple-location support and centralized data suit funeral homes coordinating records and administration across sites.
• Pros: Websites, online arrangements, obituary pages, and lead-generation features connect operations with family-facing services.
• Cons: Custom pricing requires a direct inquiry, making upfront budget comparisons difficult.
• Cons: The named integrations are QuickBooks and PlotBox; buyers needing a particular additional connection should confirm it before choosing.
• Cons: No mobile platform is identified, which may be a drawback for teams seeking a dedicated phone or tablet app.

Alternatives

PlotBox is worth comparing for cemetery-focused work: its Essential plan includes records, deeds and plot management, a public genealogy portal, contracts, booking schedule, mapping, and memorials, while CRM and documents are bolt-ons. Like FrontRunner, it is paid and web-based, with iOS support as well.

Passare is another paid option across Android, iOS, and web; its subscription fees are based on prior case volume and use an annual term. That pricing structure may suit buyers who prefer a volume-based subscription, though it still requires a cost discussion.

Afterword is a web-based paid alternative with no free plan and published monthly prices based on 200 cases per year: Online Planner is $179 a month and Essential Case Management is $79 a month. It is the clearer comparison for buyers who want published prices and a choice between planning and case-management plans.

Funeral Manager is a web-based paid alternative with pay-as-you-go core modules for care of the deceased and arrangements. Consider it when selecting those modules separately is preferable.

Gather is another paid, web-based alternative.

FuneralHQ is another paid, web-based alternative.

Memcare is another paid, web-based alternative with no free plan.

For a broader comparison, see Funeral Home Software.

Verdict

Choose FrontRunner if you run a funeral home and want connected management tools alongside websites, online arrangements, and obituary pages, especially across multiple locations. Its main advantage is the breadth of funeral-specific operations and family-facing services in one web-based system. Look elsewhere if published pricing or a clearly identified mobile app is central to your decision.