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Freshstatus

What it is

Freshstatus is a web tool for sharing service incidents and planned maintenance with an audience. Teams can publish incident updates, schedule maintenance, and use multi-channel subscriber support to distribute status communications through more than one channel. Status pages can use a custom domain, and teams can keep a page private when updates are intended for a restricted audience.

Freshstatus has a free plan listed as free, and official support documentation says the plan remains free. The product is associated with Freshworks Inc. Its listed platform is web, though its privacy notice also applies to mobile applications. Freshworks says it continues to add features for engagement and support, and introduced Freshsuccess as a separate product intended to help retain and grow revenue from existing customers. Support is available by email, with phone numbers listed for the US, India, UK, and Australia. A browser warning reported a certificate-name mismatch for freshstatus.io; the reported subject was *.freshstatus.io, and the issuer was Amazon RSA 2048 M04.

For and against

For

  • Free plan remains free.
  • Supports custom domains and private status pages.
  • Teams can schedule maintenance.
  • Subscribers can receive updates through multiple channels.

Against

  • The listed product platform is web.
  • A browser warning reported a certificate-name mismatch for freshstatus.io.

The verdict

Freshstatus provides a free web-based way to publish incident and maintenance updates. Its custom domain, private page, and subscriber channel options help teams shape how status information reaches people.

Who it suits

Freshstatus suits teams that need to communicate incidents or planned maintenance through a status page. Custom domains, private pages, and multi-channel subscriber updates offer options for how those communications are presented and delivered.

Plans and prices

Free

Free

Official support documentation states that the free plan remains free.

Free plan

Priced on request

Every plan, in full

On the record

Certificate Expiry
The browser warning reports an expiry date of 5 February 2027.freshstatus.io · read 28 Sep 2026
Certificate Issuer
The browser warning reports Amazon RSA 2048 M04 as the issuer.freshstatus.io · read 28 Sep 2026
Certificate Subject
The browser warning reports the certificate subject as *.freshstatus.io.freshstatus.io · read 28 Sep 2026
Certificate Warning
The page showed a certificate-name mismatch warning for freshstatus.io.freshstatus.io · read 28 Sep 2026
Company
Freshstatus is associated with Freshworks Inc.support.freshstatus.io · read 28 Sep 2026
Custom domain
Yessupport.freshstatus.io · read 19 Sep 2026
Free Plan
The free plan remains free.support.freshstatus.io · read 28 Sep 2026
Freshsuccess Purpose
Freshsuccess helps retain and grow revenue from existing customers.support.freshstatus.io · read 28 Sep 2026
Incident updates
Yessupport.freshstatus.io · read 19 Sep 2026
Maintenance scheduling
Yessupport.freshstatus.io · read 19 Sep 2026
New Product
Freshsuccess was introduced as a new product.support.freshstatus.io · read 28 Sep 2026
Supported Platforms
The privacy notice applies to the web platform and mobile applications.support.freshstatus.io · read 28 Sep 2026
Pricing Terms
Pricing and payment terms did not change for existing services.support.freshstatus.io · read 28 Sep 2026
Private status page
Yessupport.freshstatus.io · read 19 Sep 2026
Product Updates
Freshworks says it will continue adding features for engagement and support.support.freshstatus.io · read 28 Sep 2026
Startup Customers
Freshworks says thousands of startups use its products.support.freshstatus.io · read 28 Sep 2026
Subscriber channels
multi-channelsupport.freshstatus.io · read 19 Sep 2026
Support Email
Support email is [email protected].support.freshstatus.io · read 28 Sep 2026

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