FoodLogiQ Traceability

FoodLogiQ Traceability helps food companies track products through the supply chain and organize information used in traceability investigations. It captures and shares Critical Tracking Event data across an organization and its stakeholders to support FSMA 204 recordkeeping. Teams can trace products forward and backward at the batch-lot level. Investigation views use timelines and maps to show product movement and help locate gaps in event data; users can create a withdrawal from an investigation when action is needed. Investigation information can be exported in an FSMA 204 Electronic Sortable Spreadsheet ZIP containing relevant event, location, and product details. The product is described as aligned with GS1 standards for sharing product, location, and event information. Mobile access supports reporting, reviewing, and acting on supply-chain data. APIs and connected workflows can support links to ERP, MES, supplier, and operational systems. Trustwell describes role-based permissions, audit trails, time-stamped activity, historical visibility, and change tracking. Pricing is available on request, and Trustwell invites prospective customers to request a personalized demo.

FoodLogiQ Traceability combines lot-level tracking with investigation and withdrawal workflows. Teams evaluating it can request a personalized demo and pricing from Trustwell.

The product is listed for restaurants, grocers and retailers, food manufacturers, and food distributors. It suits teams that need batch-lot tracing and tools for investigating supply-chain events.

FoodLogiQ Traceability is a supply-chain traceability system for food businesses that need to track products by lot and coordinate investigations or withdrawals. It suits restaurants, retailers, manufacturers, and distributors managing records across multiple supply-chain partners. Its strongest case is the connection between trace data and response workflows; teams should weigh that against custom pricing and a sales-led evaluation.

Overview

The software captures and shares Critical Tracking Event (CTE) data across an organization and its stakeholders to support FSMA 204 traceability recordkeeping. Lot-level tracing works both forward and backward across the supply chain, giving teams a way to follow a batch through its movement rather than relying on a single handoff.

FoodLogiQ is aligned with GS1 traceability standards for organizing product, location, and event data to share with partners. That makes it a fit for businesses coordinating records across a network, while the practical value depends on partners being able to exchange the relevant data.

Key features

Tracing, investigations, and withdrawals

Investigations provide timeline and map views of product movement and help teams spot gaps in CTE data. Users can create a withdrawal directly from an investigation, linking the review of a potential issue to a response action. This joined-up workflow is useful when teams need to move from tracing a lot to acting on it; the product does not describe a broader recall workflow beyond withdrawal creation.

Records and integrations

Investigation event data can be exported in FSMA 204 Electronic Sortable Spreadsheet format as a ZIP containing relevant event, location, and product information. APIs and connected workflows can support integrations with ERP, MES, supplier, and operational systems, which may help fit traceability into existing processes.

Role-based permissions, audit trails, time-stamped activity, historical data visibility, and change tracking support accountability across users and records. Trustwell reports SOC 2 Type II certification and ISO 27001-aligned controls. Mobile access lets users report, review, and act on supply-chain data away from a desktop.

Pricing

FoodLogiQ Traceability is paid software with custom pricing. Trustwell directs prospective customers to request a personalized demo; no plan tiers, seat limits, usage quotas, trial period, or renewal terms are stated. That sales-led process may suit organizations that need to assess a tailored deployment, but buyers looking to compare published prices or start on a self-serve plan will need another option.

Platforms

FoodLogiQ Traceability supports Android, iOS, web, and API access. The mobile apps extend reporting and review beyond desktop workflows, while API access supports connected systems. The listed platforms do not establish which integrations are available for a particular deployment.

Who it's for

Restaurants, grocers and retailers, food manufacturers, and food distributors are the intended audiences. It is best suited to teams that handle lot-level traceability across supply-chain partners and need investigation, export, and withdrawal steps in the same system. Businesses with simpler tracking needs or a priority on transparent, self-serve pricing may find its custom sales process less convenient.

Pros and cons

• Pros: Forward and backward batch-lot tracing covers movement across the supply chain, supporting investigations that span multiple partners.
• Pros: Timeline and map investigation views, CTE gap identification, and withdrawal creation connect review with response.
• Pros: FSMA 204 spreadsheet exports, GS1 alignment, audit records, and API-supported integrations address record sharing and operational coordination.
• Cons: Custom pricing and a demo request make costs and plan limits difficult to compare before engaging with sales.
• Cons: No self-serve plan or trial terms are provided, making an initial evaluation less direct for smaller teams.

Alternatives

Product Traceability Software is the broader category guide for readers comparing several traceability products.

• WHIMO suits readers seeking an open-source option with a free plan at no cost; it supports hosted or self-hosted use.
• TagOne Enterprise is another paid option with Android, iOS, web, and API platforms.
• TraceSense is a paid alternative whose Essential CMMS plan costs £295 a month for up to 250 assets, preventive maintenance, work orders, reporting, and 5 users.
• Wholechain offers a free plan and an Essentials tier with limits of 10 products, 10 locations, 3 users, 250 documents, 500 events per month, and 3-year data retention.
• FoodTraze is described by its maker as open source and supports self-hosted deployment.
• TraceLink Track and Trace is another paid option with unpublished pricing.
• Scantrust offers a 90 day trial and a Business 30 plan at €230 a year for 30 e-labels per year.
• Beacon is a paid alternative that starts with a discovery call and bundles software, consulting, and training into a custom proposal.

Verdict

FoodLogiQ Traceability is a strong fit for food businesses that need partner-facing lot traceability tied to investigations and withdrawal action. Its main reason to choose it is that the trace, review, export, and response steps work together; its main reason to look elsewhere is the custom-priced, demo-first buying process, especially for teams that need a quick cost comparison or free starting tier.