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Fix.Video
What it is
Fix.Video is an online service for repairing corrupted, truncated, unreadable, or damaged video files. It lists MP4, MOV, M4V, 3GP, ProRes, RSV, and MXF formats, with M4A also listed on its upload page. The service says it can recover high-definition video from cameras and devices including Canon, Nikon, Sony, Panasonic, Blackmagic, GoPro, iPhone, Android devices, dashcams, and DJI drones. Listed damage causes include battery failure, crashes, water damage, hard landings, shocks, falls, camera shutdowns, and defective SD cards. Uploads can be previewed, and paid repair plans list unlimited duration and file size with engineer support. The ten-file repair plan costs $59, paid once; the 25-file plan costs $79, paid once, and one month of access costs $99 a month. The terms say successful repair is not guaranteed and refunds are not offered, whether files are repaired or recovered. Uploaded videos are automatically deleted after five days and are not shared; viewing requires prior permission. Separate downloads include offline MP4 and MOV repair software marked Shareware, a free re-encoder, and a read-only memory card recovery tool.
For and against
For
- Lists a range of video formats, including ProRes and MXF.
- Uploads can be previewed.
- Paid plans include engineer support.
- Uploaded videos are automatically deleted after five days.
- Includes a free video re-encoder utility.
Against
- Successful repair is not guaranteed.
- Refunds are not offered for repair or recovery.
- Online safeguards cannot guarantee absolute security.
The verdict
Fix.Video offers online video repair alongside offline and free utilities for video and memory-card tasks. Repair outcomes are not guaranteed, and the terms rule out refunds whether a file is repaired or recovered.
Who it suits
Fix.Video may suit people trying to repair damaged video files from cameras, phones, or other listed devices. It also offers separate utilities for re-encoding video and recovering memory cards.
Plans and prices
10 files repair
10 files repair · Unlimited Duration · unlimited file-size · Engineer Support
Read 1 Oct 2026 · fix.video
25 files repair
25 files repair · Unlimited Duration · unlimited file-size · Engineer Support
Read 1 Oct 2026 · fix.video
1 Month Access
Unlimited files · Unlimited Duration · unlimited file-size · Engineer Support
Read 1 Oct 2026 · fix.video
On the record
- Camera support
- Fix.Video says it can recover high-definition videos from Canon, Nikon, Sony, Panasonic, Blackmagic, GoPro, iPhone, Android devices, dashcams, and DJI drones.fix.video · read 1 Oct 2026
- Company description
- Fix.Video describes SAS Keerby Application as video specialists with more than 30 video software products created over the last 15 years and more than 100 million users worldwide.fix.video · read 1 Oct 2026
- Contact location
- The privacy policy lists SAS Keerby Application at 60 rue Berruer, 33000 Bordeaux, France.fix.video · read 1 Oct 2026
- Core service
- Fix.Video repairs corrupted, truncated, unreadable, and damaged video files online.fix.video · read 1 Oct 2026
- Free utility
- Fix.Video offers a Free Video Re-Encoder marked Freeware for diagnosing corrupted files, reducing file size, and converting unsupported formats.fix.video · read 1 Oct 2026
- GoPro recovery
- The service says it works with GoPro cameras from Hero3 through the latest Hero10, including H.264 and HEVC files.fix.video · read 1 Oct 2026
- Memory recovery
- The Memory Card Recovery Tool supports SD, microSD, CF, XD, Memory Stick, and other major card types and operates in read-only mode.fix.video · read 1 Oct 2026
- Offline software
- The downloadable Video Repair Tool is offline software for repairing MP4 and MOV files and is marked Shareware.fix.video · read 1 Oct 2026
- Online limits
- The upload interface advertises instant preview with unlimited size, while paid plans list unlimited duration and unlimited file size.fix.video · read 1 Oct 2026
- Privacy
- The privacy policy says nobody will view uploaded video content without prior permission, uploaded videos are automatically deleted after 5 days, and uploaded content is not shared.fix.video · read 1 Oct 2026
- Professional users
- The terms say the public service is intended for end users and that data-recovery professionals require special accounts.fix.video · read 1 Oct 2026
- Recovery limits
- The terms state that successful repair is not guaranteed and that the service does not offer refunds whether uploaded content is repaired or recovered.fix.video · read 1 Oct 2026
- Repair scope
- Fix.Video states that it can repair files affected by battery failure, crashes, water damage, hard landings, shocks, falls, camera shutdowns, and defective SD cards.fix.video · read 1 Oct 2026
- Security disclaimer
- Fix.Video says it uses commercially acceptable safeguards but cannot guarantee absolute security for data transmitted or stored online.fix.video · read 1 Oct 2026
- Support
- The site provides engineer support with every listed repair plan and accepts contact requests for large-scale or specialized recovery work.fix.video · read 1 Oct 2026
- Supported formats
- The service lists MP4, MOV, M4V, 3GP, ProRes, RSV, and MXF video formats, plus M4A on its upload page.fix.video · read 1 Oct 2026
