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On the recordRead 8 Oct 202616 facts
FaxFacts
Roselle, Illinois, USA
Plans and prices
FaxFacts
Priced on request
Pricing and sizing by request; scales from one line or port to thousands
Read 8 Oct 2026 · copia.com
On the record
- Capacity
- Copia says the same engine scales from one port to thousands.copia.com · read 8 Oct 2026
- Company
- Copia International says it was founded in 1987, is privately owned, and made fax a core focus in 1989.copia.com · read 8 Oct 2026
- Email formats
- Inbound faxes can be forwarded to email as PDF or other image formats, including TIFF.copia.com · read 8 Oct 2026
- Fax broadcasting
- Fax broadcast options include sending the same document to all recipients, personalized graphical cover sheets, and mail-merge faxing.copia.com · read 8 Oct 2026
- Fax over IP
- FaxFacts supports boardless SIP/T.38 faxing as well as supported fax boards and traditional phone lines.copia.com · read 8 Oct 2026
- Fax workflows
- Users can send faxes from a print driver, email client, desktop client, or connected business application, with inbound faxes routed to mailboxes, email, or printing.copia.com · read 8 Oct 2026
- HIPAA and PHI
- Copia says FaxFacts provides means for secure transmission of protected health information by fax and email, and says Copia itself cannot assert that the software is HIPAA compliant.copia.com · read 8 Oct 2026
- HIPAA controls
- FaxFacts includes audit trail, access control, and detailed logging to support covered organizations' HIPAA workflows, while each organization remains responsible for its own compliance program.copia.com · read 8 Oct 2026
- Integrations
- The fax server supports Active Directory integration and connections to CRM, accounting, and other desktop or business applications.copia.com · read 8 Oct 2026
- Maintenance
- The first 90 days of maintenance from the purchase date are free; ongoing maintenance pricing is based on the number of ports.copia.com · read 8 Oct 2026
- Product
- FaxFacts is self-hosted enterprise fax server software that runs on-premises, on virtual infrastructure, or in hosted infrastructure selected by the customer.copia.com · read 8 Oct 2026
- Retry handling
- FaxFacts can apply different retry behavior for busy numbers, partial transmissions, and other outcomes.copia.com · read 8 Oct 2026
- Support
- Support is available through a maintenance agreement or hourly, and maintenance includes software updates, weekday telephone support, documentation updates, and remote support.copia.com · read 8 Oct 2026
- Tracking
- The fax server archives inbound and outbound faxes and logs delivery attempts, including why a fax did or did not deliver.copia.com · read 8 Oct 2026
