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Facelift Cloud
Facelift Cloud · Hamburg, Germany · founded 2011
What it is
Facelift Cloud combines social media planning and publishing with community management, analytics, reporting, and competitor analysis. Teams can schedule and publish content across integrated social networks, using editorial calendar views and multi-channel publishing. A unified inbox collects messages, comments, and reviews, with tools for assignment, tags, response templates, and translation into English, French, or German. Dashboards, reports, data exports, and competitor analysis support performance measurement; campaign reporting is available, and reports can be exported as PDFs. The iOS and Android apps support responding to comments, tagging items, and assigning them to colleagues. The platform also lists Salesforce integration, technology partners Censhare, Digimind, squarelovin, and Talkwalker, plus APIs for connecting other software and supporting custom workflows. Facelift Cloud is available on web and mobile, with API support, and supports 11 networks. The maker says its service is ISO 27001 certified, TISAX audited, GDPR compliant, and hosted in Germany. Pricing is available on request; there is no free plan, but a free trial is offered. The plan comparison says publishing a single post to multiple X handles is not supported.
For and against
For
- Unified inbox handles messages, comments, and reviews.
- Publishing includes editorial calendars and multiple channels.
- Mobile apps support comment responses and task assignment.
- Reports can be exported as PDFs.
Against
- Pricing is available on request.
- There is no free plan.
- Single posts to multiple X handles are unsupported.
The verdict
Facelift Cloud brings publishing, inbox management, and performance reporting into one application, with web, iOS, and Android access. Buyers should note that pricing is by request and that the plan comparison identifies a limitation for posting across multiple X handles.
Who it suits
Facelift Cloud suits teams that plan and publish social content while managing incoming messages, comments, and reviews. Its reporting and competitor analysis may also suit organizations tracking social media performance.
Plans and prices
Business
on request · unlimited users · everything in Professional · advanced user and team management
Read 8 Oct 2026 · facelift-bbt.com
Enterprise
on request · unlimited users · everything in Business · SSO
Read 8 Oct 2026 · facelift-bbt.com
Professional
on request · unlimited users · planning and publishing · community engagement
Read 8 Oct 2026 · facelift-bbt.com
On the record
- Analytics
- Facelift offers dashboards, reports, data exports, and competitor analysis for measuring social media performance.facelift-bbt.com · read 8 Oct 2026
- API
- Facelift says APIs can connect the platform with other software and support custom workflows.facelift-bbt.com · read 8 Oct 2026
- Audience
- The pricing FAQ says Facelift serves companies ranging from small teams to multinational corporations and highlights organizations needing reliability, structure, and security.facelift-bbt.com · read 8 Oct 2026
- Community management
- The unified inbox supports messages, comments, and reviews, with features including assignment, tags, response templates, and translation into English, French, or German.facelift-bbt.com · read 8 Oct 2026
- Customer service
- The homepage states that customer service is available 24/7 worldwide and reports a 97% satisfaction rate.facelift-bbt.com · read 8 Oct 2026
- Integrations
- The pricing FAQ names Censhare, Digimind, squarelovin, and Talkwalker as technology partners, and the feature list includes Salesforce integration.facelift-bbt.com · read 8 Oct 2026
- Limits
- Publishing a single post to multiple X handles is not supported, according to the plan comparison.facelift-bbt.com · read 8 Oct 2026
- Mobile apps
- The mobile app is available for iOS and Android and supports reacting to comments, tagging items, and assigning them to colleagues.facelift-bbt.com · read 8 Oct 2026
- Product
- Facelift combines social media planning and publishing, community management in a unified inbox, analytics, reports, and competitor analysis in one application.facelift-bbt.com · read 8 Oct 2026
- Publishing
- The platform supports scheduling and publishing content across integrated social networks, with editorial calendar views and multi-channel publishing.facelift-bbt.com · read 8 Oct 2026
- Security
- Facelift says it is ISO 27001 certified and TISAX audited, is GDPR compliant, and hosts its SaaS platform in Germany.facelift-bbt.com · read 8 Oct 2026
- Security controls
- Listed controls include two-factor authentication, IP address restrictions, password policies, emergency account controls, audit logs, and SAML 2 single sign-on.facelift-bbt.com · read 8 Oct 2026
- Support
- The pricing page lists a knowledge base, in-app chat support, email support, dedicated account managers, and on-demand video calls.facelift-bbt.com · read 8 Oct 2026
- Supported networks
- The listed networks include Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, Google Business, Pinterest, X, XING, and WhatsApp.facelift-bbt.com · read 8 Oct 2026
