EyesClear

EyesClear offers two AI-supported tools for financial-crime compliance: an on-premise or private-cloud Platform and a separate hosted Investigations service. The Platform brings compliance alerts into one queue, gathers evidence, drafts case narratives, and routes decisions to analysts. Cases remain subject to human review, editing, and sign-off before action. Connectors handle SWIFT, ISO 20022, MQ, Kafka, databases, and files involving CRM, transactions, risk, and KYC. EyesClear says the Platform and its AI inference remain inside the bank’s environment, without customer data or model inference sent to an external cloud or vendor. Investigations screens companies and people against public records and returns findings with source quotations. It works in a browser without deployment or integration and can pass findings to an existing case system. For a screening, the hosted service sends a subject’s name and derived search terms to public sources and its language models, not customer files, transactions, or alerts. Investigations is free for financial institutions and regulators, with five credits on a new account and one credit per screening. It does not screen payments in real time; it resolves sanctions and name-matching alerts raised by a customer’s screening platform.

EyesClear separates alert and case workflows from public-record investigations. Its payment-screening limitation and the different data handling of the two services are important considerations.

Investigations suits financial institutions and regulators that need browser-based screening of companies or people. The Platform is aimed at banks that want to manage compliance alerts and case review within their own environment.

Overview

EyesClear is a financial-crime compliance suite for institutions that need to investigate sanctions or name-matching alerts and document analyst decisions. Its strongest fit is a bank seeking an in-environment alert-and-case workflow; the separate browser-based Investigations service is a lighter way to screen people and companies.

The distinction matters: EyesClear does not screen payments in real time. Its Platform works on alerts raised by a customer’s screening system, while Investigations checks subjects against public records and returns source quotations. Choose it for alert resolution and casework, not as a replacement for payment screening.

Key features

Alert and case handling

The Platform brings compliance alerts into one queue, assembles evidence, drafts case narratives, and routes decisions for analyst sign-off. Cases cannot close automatically: an analyst reviews, edits, and signs before action. That provides a clear human decision point, but institutions still need staff to review cases rather than relying on automated closure.

Investigations screening

Investigations screens companies and people against public records and returns findings with source quotes. It can run in a browser without deployment or integration, and findings can feed an existing case system. That makes it practical for targeted research or as an adjunct to established casework, rather than a real-time monitoring layer.

Deployment, data, and audit trail

The Platform can run on premises or in a private cloud, with its AI inference inside the bank’s environment. EyesClear says customer data and model inference are not sent to an external cloud or third-party vendor. That boundary may suit institutions with strict data-control requirements. Investigations is different: for a screening, it sends the subject’s name and derived search terms to public sources and the language models it uses, but not customer files, transactions, or alerts. Those separate handling arrangements should be considered before choosing which service to use.

Platform connectors support SWIFT, ISO 20022, MQ, Kafka, databases, and files covering CRM, transactions, risk, and KYC. Evidence, case history, decisions, and user activity are stored with audit trails, supporting a documented review process.

Pricing

EyesClear Investigations: free. It is free for financial institutions and their regulators, and a new account includes five screening credits. Each screening uses one credit, so the starter allowance covers five screenings; no ongoing credit allowance is stated.

EyesClear Platform: custom pricing; request a demo. No published seat or usage terms are available in its pricing offer, so institutions should establish those with EyesClear before budgeting. The free Investigations service is the lower-commitment option, but it gives up the Platform’s integrated alert queue, case workflow, connectors, and audit trail.

Platforms

EyesClear supports self-hosted and web use. The Platform is designed for on-premise or private-cloud deployment; Investigations runs as a hosted browser service. The latter avoids deployment work, while the former keeps Platform processing within the institution’s environment.

Who it's for

EyesClear is best suited to financial institutions and regulators handling sanctions or name-matching alerts, especially those that need analyst approval and traceable case records. Banks seeking controlled deployment may favor the Platform; teams that need occasional public-record screening or a way to supplement an existing case system can start with Investigations. It is not the right choice for an organization looking for EyesClear itself to screen payments in real time.

Pros and cons

• Pros: The Platform keeps AI inference within the bank’s environment, which addresses a significant data-control concern for institutions that choose that deployment.
• Pros: Analysts review and sign cases, with evidence, decisions, history, and user activity retained for auditability.
• Pros: Investigations can be used without deployment and includes five free screening credits for eligible institutions and regulators.
• Cons: EyesClear does not perform real-time payment screening; it resolves alerts raised by another screening platform.
• Cons: Investigations sends subject names and derived terms to public sources and its language models, unlike the Platform’s in-environment inference.
• Cons: The Platform has custom pricing, while each Investigations screening consumes one of a limited number of credits unless further terms are arranged.

Alternatives

For a broader comparison, see AML Compliance Software.

• Zenoo is a paid option with Android, iOS, API, and web platforms; consider it if those platform choices suit your deployment better.
• Marble Case Manager offers a free, open-source self-hosted plan with a real-time Decision Engine and community support. Choose it if those terms and its API, self-hosted, and web platforms better fit your case-management needs.
• Eastnets SafeWatch AML is a paid, web-based alternative.
• Nasdaq Verafin is a paid API and web option for financial institutions, with product information available by request.
• NICE Actimize is a paid API and web option with pricing available by contacting the company for a demo or expert discussion.
• Quantexa AML is a paid API, self-hosted, and web option with pricing by request.
• Temenos Wealth Front Office is a paid API, self-hosted, and web alternative.
• AMLForms is a paid web-based alternative.

Verdict

Choose EyesClear if your institution needs an analyst-led process for resolving screening alerts, with the Platform’s in-environment AI and documented case trail as the main draw. Investigations is a useful lower-commitment screening option for eligible organizations, but its five-credit starting allowance and distinct hosted data handling matter. Look elsewhere if real-time payment screening is the requirement.