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Everbridge Crisis Management
Vienna, Virginia, United States
What it is
Everbridge Crisis Management coordinates crisis response through a command-and-control platform for unexpected scenarios. Integrated with Everbridge’s High Velocity Critical Event Management platform, it supports business continuity, disaster recovery, situational awareness, and emergency communication. Response plans can become tasks assigned to individuals, groups, or functions before, during, and after a crisis. Dedicated dashboards and situation reports let senior management monitor response and recovery, while automated workflows can monitor threats and execute plans without team oversight. Everbridge says its risk intelligence uses thousands of data sources and more than 80 analysts. The platform supports SMS, voice, email, desktop, and mobile app alerts, as well as two-way messaging. Everbridge 360 apps are available for Android and iOS mobile devices and Windows and macOS desktops. Pricing is on request, and there is no free plan. REST API access is a premium feature and is not available with all product bundles.
For and against
For
- Tasks can be assigned to people, groups, or functions.
- Dashboards report response and recovery progress.
- Automated workflows can execute plans without oversight.
- Supports SMS, voice, email, and desktop alerts.
- Technical support is available 24x7x365.
Against
- There is no free plan.
- Pricing is available on request.
- REST API access is not included with every bundle.
The verdict
Everbridge Crisis Management combines response-plan coordination, dashboards, and automated workflows for crisis scenarios. Pricing requires an inquiry, and REST API access depends on the product bundle.
Who it suits
It may suit organizations coordinating response plans, assigning crisis tasks, and monitoring recovery across stakeholders. It supports mobile and desktop alerts and apps across the listed platforms.
Plans and prices
Core
AI Communications Assistant · Translation AI · AI Advisor · Global weather alerting
Read 1 Oct 2026 · everbridge.com
Enterprise
Everything in Professional · AI Explore Assistant · AI Risk Events, expanded coverage · MCP Server Access
Read 1 Oct 2026 · everbridge.com
Professional
Everything in Core · AI Alert Assessment + recommendations · AI Risk Events · Risk intelligence + alert management
Read 1 Oct 2026 · everbridge.com
On the record
- API limitation
- The REST API is a premium feature and is not available for all product bundles.supportcenter.everbridge.com · read 1 Oct 2026
- Automation
- Automated workflows monitor threats and execute plans even without team oversight.everbridge.com · read 1 Oct 2026
- CEM integration
- The crisis management software is integrated with Everbridge's High Velocity Critical Event Management platform for business continuity, disaster recovery, situational awareness, and emergency communication.everbridge.com · read 1 Oct 2026
- Common operating picture
- The product provides a common operating picture for stakeholders and turns passive runbooks into active tasks that can be added to during an evolving scenario.everbridge.com · read 1 Oct 2026
- Company history
- Everbridge was founded in 2002 in the aftermath of the September 11 terrorist attacks.everbridge.com · read 1 Oct 2026
- Customers
- Everbridge states that its platform is trusted by more than 6,500 organizations and protects over 2 billion people in 195 countries.everbridge.com · read 1 Oct 2026
- Dashboards
- Dedicated event dashboards and situation reports let senior management monitor response and recovery progress in real time.everbridge.com · read 1 Oct 2026
- Integrations
- Everbridge IT Alerting supports self-service integrations, email ingestion, RESTful APIs, and out-of-the-box connectors for ITOM, ITIM, SIEM, ITSM, event correlation, service desk, and workload automation systems.everbridge.com · read 1 Oct 2026
- Mobile and desktop
- Everbridge 360 apps are available for Windows and macOS desktops and iOS and Android mobile devices.supportcenter.everbridge.com · read 1 Oct 2026
- Purpose
- Everbridge Crisis Management coordinates crisis response through a unified platform for command and control during unexpected scenarios.everbridge.com · read 1 Oct 2026
- Risk intelligence
- Everbridge says its platform accesses thousands of data sources and uses an experienced team of more than 80 analysts to monitor and mitigate risk.everbridge.com · read 1 Oct 2026
- Security compliance
- Everbridge's Trust Center lists CCPA, DORA, FedRAMP Moderate, GDPR, HIPAA, ISO 22301, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 3, and other compliance resources.trust.everbridge.com · read 1 Oct 2026
- Support
- Everbridge technical support is available 24x7x365 by phone, email, and Support Center, with support cases submitted by email or portal targeted for triage within four hours.supportcenter.everbridge.com · read 1 Oct 2026
- Task coordination
- Response plans can be mobilized before, during, and after a crisis, with tasks assignable to individuals, groups, or functions.everbridge.com · read 1 Oct 2026
