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- Eightfold Candidate Relationship Management
Eightfold Candidate Relationship Management
Santa Clara, California, USA
What it is
Eightfold Candidate Relationship Management helps recruiters build relationships with candidates already in an employer’s talent pool through scheduled, targeted campaigns. Recruiters can narrow audiences by location, experience, functional area, and other criteria, or use AI to choose people likely to be interested. Messages can go by email or SMS, with campaign tools for email authoring, A/B testing, real-time filters, scheduling, and one-click follow-up. Analytics include interaction funnels, geographic data, audience characteristics, and outcomes. Recruiters can use campaigns to nurture groups such as alumni, employee referrals, and diversity audiences. The CRM is part of Eightfold Talent Acquisition, with no additional integration or technology purchase stated for that setup; it can also sync two ways with an existing ATS and manage profile deduplication and updates. The service is available on web and through an API. Eightfold says it hosts customer data on AWS with regional data residency, encrypts data in transit and at rest, and does not use identifiable customer data to train its AI models. Pricing is on request.
For and against
For
- Targeting by location, experience, and functional area
- Email and SMS campaign communications
- Two-way ATS syncing and profile maintenance
- Campaign analytics include audience and outcome details
- Part of Talent Acquisition without added technology purchase
Against
- Pricing is on request
- Requires the Eightfold Talent Acquisition setup
The verdict
Eightfold combines candidate outreach, campaign management, and analytics for existing talent pools. Prospective customers need to contact sales for pricing.
Who it suits
It suits recruiting teams that want to engage existing talent pools and run targeted outreach. Its analytics and audience tools may also help recruiters manage campaigns for alumni, referrals, and diversity audiences.
Plans and prices
Eightfold Candidate Relationship Management
Part of Eightfold Talent Acquisition · no additional technology purchase
Read 3 Oct 2026 · eightfold.ai
On the record
- ATS integration
- The product page says CRM is part of Eightfold Talent Acquisition and requires no additional integration; the product sheet says it can sync two ways with an existing ATS and deduplicate, clean, update, and enrich profiles.eightfold.ai · read 3 Oct 2026
- Audience targeting
- Recruiters can target candidates by location, experience level, functional area, and other criteria, or use AI to select recipients likely to be interested.eightfold.ai · read 3 Oct 2026
- Automation
- Eightfold says automation reduces the effort required to run campaigns.eightfold.ai · read 3 Oct 2026
- Campaign analytics
- Built-in analytics include an interaction funnel, geographic data, audience characteristics, and outcomes.eightfold.ai · read 3 Oct 2026
- Campaigns
- Recruiters can schedule and deliver targeted campaigns to their talent pool.eightfold.ai · read 3 Oct 2026
- Data protection
- Eightfold says it hosts data on AWS with regional data residency and encrypts data in transit and at rest.eightfold.ai · read 3 Oct 2026
- Data use
- Eightfold says it does not use identifiable customer data to train its AI models.eightfold.ai · read 3 Oct 2026
- Hosting
- Eightfold says customer data is hosted on AWS with regional data residency.eightfold.ai · read 3 Oct 2026
- Included in Talent Acquisition
- The CRM is part of Eightfold Talent Acquisition and requires no additional integration or technology purchase, according to Eightfold.eightfold.ai · read 3 Oct 2026
- Integration options
- Eightfold's APIs support exchanging data with other ATS, HRIS, and LMS ecosystems.apidocs.eightfold.ai · read 3 Oct 2026
- Intended users
- Eightfold describes the CRM as designed for recruiters and its wider platform as serving HR leaders, recruiters, and people managers.eightfold.ai · read 3 Oct 2026
- Messaging
- The CRM supports candidate communications by email and SMS.eightfold.ai · read 3 Oct 2026
- Pricing availability
- The product page does not state a price; Eightfold's contact page directs prospective customers to contact sales.eightfold.ai · read 3 Oct 2026
- Privacy
- Eightfold says the CRM helps employers maintain relationships and comply with GDPR and other privacy regulations requiring regular contact.eightfold.ai · read 3 Oct 2026
- Privacy purpose
- Eightfold says the CRM helps employers maintain talent relationships and comply with GDPR and other privacy regulations requiring regular contact.eightfold.ai · read 3 Oct 2026
- Purpose
- Candidate Relationship Management helps employers engage and hire from their existing talent pool through scheduled campaigns.eightfold.ai · read 3 Oct 2026
- Recruiter tools
- The product sheet describes an email authoring tool, A/B testing, real-time audience filters, scheduled messages, and one-click follow-up.eightfold.ai · read 3 Oct 2026
- Security
- Eightfold’s security page states the platform holds FedRAMP Moderate authorization and SOC 2 Type II and ISO/IEC 27001, 27017, 27701, and 42001 certifications or assessments.eightfold.ai · read 3 Oct 2026
