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Edesy Voice Broadcasting
What it is
Edesy Voice Broadcasting is a paid web, API, and self-hosted service for sending prerecorded voice messages through simultaneous calls. Edesy states that it supports capacity above one million calls per day. Campaigns can be scheduled by date, time, and timezone, including recurring broadcasts. Recipients can respond through DTMF keypad actions in IVR menus, such as confirming, opting in, connecting to an agent, or taking another configured action. Messages may use uploaded recordings or text-to-speech in more than 40 languages. Contacts can be imported by CSV or API, segmented, personalized with contact fields, and managed for opt-outs. Analytics show connect rates, listening duration, DTMF responses, retries, and delivery status in real time, with report export. REST API triggers and webhooks are available. Automatic retries, multi-carrier redundancy, and TRAI-related controls are listed. A free trial includes credits without requiring a credit card.
For and against
For
- Supports over one million calls per day
- Schedules recurring campaigns by timezone
- Offers 40+ language text-to-speech
- Provides real-time delivery analytics
- Includes API triggers and webhooks
Against
- No free plan
- Growth requires 10,000 minutes monthly
- Internet transmission is not completely secure
The verdict
Edesy Voice Broadcasting combines large-scale prerecorded calling with scheduling, IVR responses, contact management, analytics, and integrations. Its paid plans and usage commitment should be reviewed alongside the available free trial and compliance controls.
Who it suits
It suits organizations sending reminders, alerts, surveys, campaigns, notifications, or collections to large call lists. API, webhook, scheduling, personalization, and IVR controls fit teams managing automated voice outreach.
Plans and prices
Growth
Advanced DTMF · 40+ language TTS · A/B testing · Advanced analytics
Read 7 Oct 2026 · edesy.in
Pay As You Go
No minimum commitment · Pre-recorded voice messages · Basic DTMF · Campaign scheduling
Read 7 Oct 2026 · edesy.in
Enterprise
50,000+ min/month · Custom TTS voices · Dedicated account manager · 99.9% SLA guarantee
Read 7 Oct 2026 · edesy.in
On the record
- Analytics
- Campaign analytics track connect rates, listen duration, DTMF responses, retries, and delivery status in real time, with report export.edesy.in · read 7 Oct 2026
- API and webhooks
- The product page says REST API can trigger broadcasts and webhooks can return call events, DTMF responses, and delivery status.edesy.in · read 7 Oct 2026
- Campaign scale
- Edesy states that the platform supports capacity of more than one million calls per day.edesy.in · read 7 Oct 2026
- Company identity
- The site footer identifies the company as Edesy Technology Labs Pvt Ltd; its About page names Suvojit Mondal as founder.edesy.in · read 7 Oct 2026
- Compliance controls
- Edesy says the service includes TRAI compliance features such as DND filtering for promotional calls, time-window enforcement, and opt-out management.edesy.in · read 7 Oct 2026
- Contact handling
- Contacts can be uploaded by CSV or API, segmented, and personalized using contact fields; opt-outs can be managed.edesy.in · read 7 Oct 2026
- Languages and audio
- The page describes text-to-speech in 40+ languages and support for uploaded custom audio recordings.edesy.in · read 7 Oct 2026
- Privacy and security
- Edesy's privacy policy says it uses security measures against unauthorized access, alteration, disclosure, or destruction, and notes that internet transmission is not completely secure.edesy.in · read 7 Oct 2026
- Recipient interaction
- Recipients can use DTMF key presses to confirm, opt in, connect to an agent, or take other actions through IVR menus.edesy.in · read 7 Oct 2026
- Reliability features
- Edesy lists automatic retries for busy or unanswered calls and multi-carrier redundancy.edesy.in · read 7 Oct 2026
- Scheduling
- Campaigns can be scheduled by date, time, and timezone, including recurring broadcasts.edesy.in · read 7 Oct 2026
- Trial
- The pricing page advertises a free trial, and the product page says trial credits are available with no credit card required.edesy.in · read 7 Oct 2026
- Use cases
- Listed use cases include payment and EMI reminders, appointment reminders, political campaigns, emergency alerts, marketing, surveys, event notifications, and collections.edesy.in · read 7 Oct 2026
- What it does
- The service sends prerecorded voice messages to large recipient lists through simultaneous calls.edesy.in · read 7 Oct 2026
