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On the recordRead 8 Oct 202614 facts
Eccentex HyperAutomation Cloud
Eccentex HyperAutomation Cloud · Culver City, California, USA
Plans and prices
Business Intelligence — Standard Edition
See the maker's page
Data Warehouse not included; volume discounts available
Read 8 Oct 2026 · eccentex.com
Advanced Email Automation — Enterprise Edition
See the maker's page
Read 8 Oct 2026 · eccentex.com
Smart Knowledge Base — Customer Service Edition
See the maker's page
Read 8 Oct 2026 · eccentex.com
Intelligent Work Automation — Omnichannel Edition
See the maker's page
Including auto-prioritization and SLA enforcement; volume discounts available
Read 8 Oct 2026 · eccentex.com
Dynamic Case Management — Enterprise Edition
See the maker's page
Volume discounts available
Read 8 Oct 2026 · eccentex.com
HyperAutomation Cloud — End-to-end Solution Bundle
See the maker's page
Volume discounts available
Read 8 Oct 2026 · eccentex.com
On the record
- AI
- The platform supports Eccentex and third-party AI services for assistants, recommendations, extraction, summarization, sentiment, and prediction.eccentex.com · read 8 Oct 2026
- Core tools
- Its capabilities include dynamic case management, workflow automation, digital forms, task orchestration, rules and decision management, knowledge management, email automation, document processing, operational CRM, and business intelligence.eccentex.com · read 8 Oct 2026
- Hosting
- Deployment options include public cloud, private cloud, on-premise datacenter, and hybrid hosting; public cloud supports Microsoft Azure or AWS.eccentex.com · read 8 Oct 2026
- Integration approach
- Eccentex describes open APIs, pre-built connectors, event-driven integration, and flexible orchestration for connecting applications, data, communications, AI services, and legacy systems.eccentex.com · read 8 Oct 2026
- Integrations
- It connects CCaaS, CRM, ERP, data, document, identity, and legacy systems using APIs and standard connectors.eccentex.com · read 8 Oct 2026
- Intended users
- The platform is presented for business users and IT teams building and optimizing enterprise applications, and for complex customer and operational work across sectors including financial services, insurance, healthcare, public sector, telecom, and enterprise operations.eccentex.com · read 8 Oct 2026
- Managed operations
- HyperAutomation as a Service can add 24/7 DevOps support, preventive maintenance, and operational expertise.eccentex.com · read 8 Oct 2026
- Notable pricing limit
- The listed Business Intelligence Standard Edition price excludes Data Warehouse.eccentex.com · read 8 Oct 2026
- Product history
- HyperAutomation Cloud was formerly known as AppBase Platform.eccentex.com · read 8 Oct 2026
- Purpose
- HyperAutomation Cloud is a low-code/no-code business automation platform that unifies engagement, case management, process automation, and AI orchestration.eccentex.com · read 8 Oct 2026
- Security and governance
- The platform describes permissions, policy controls, evidence, traceability, and audit trails for protecting interactions.eccentex.com · read 8 Oct 2026
- Support
- Every Eccentex customer has Premier Support, with Premier Plus and Enterprise Plus plans offering additional guidance and support.eccentex.com · read 8 Oct 2026
