Dukaan
Dukaan · Bengaluru, India · founded 2020
What it is
Dukaan provides merchants and sellers with tools to create online stores and manage transactions with buyers. The platform offers responsive ecommerce websites and mobile apps, customizable themes, bulk product and inventory imports, and payment gateway integration. Its dashboard brings together catalogues, payments, orders, shipping, delivery, and integrations. Store operations include order tracking, invoicing, reports, bulk editing, delivery management, analytics, and automated tax calculations. Dukaan lists multichannel sales, abandoned cart recovery, digital products, and an app marketplace. The plugin directory includes integrations such as Razorpay, Google Analytics, Mailchimp, Shippo, Intercom, and Facebook Pixel. Its restaurant product supports separate dine-in and delivery menus, configurable extra charges, and product add-ons and variants. Dukaan Delivery advertises coverage across 20K+ pincodes, multiple partners, bulk shipment handling, and automated order and NDR verification. The company was founded in 2020 and is headquartered in Bengaluru, India. Dukaan describes its platform as serving startups and established businesses, including restaurants, grocery stores, and other merchants.
For and against
For
- Responsive ecommerce websites and mobile apps.
- Includes order tracking, invoicing, and analytics.
- Lists abandoned cart recovery and digital products.
- Restaurant tools support separate dine-in and delivery menus.
- Plugin directory includes payment, analytics, and shipping integrations.
Against
- The listed restaurant plan costs ₹4,999, paid once.
- Custom delivery partner integrations are part of the Enterprise Plan.
- Dukaan says it cannot guarantee absolute personal-data security.
The verdict
Dukaan brings store setup and day-to-day sales operations into one platform, with separate features for restaurants and delivery. The listed restaurant plan is a one-time payment, while custom delivery partner integrations are associated with the Enterprise Plan.
Who it suits
Dukaan suits merchants and sellers looking to build an online store and manage orders, payments, and delivery. Its restaurant features may also suit businesses that need separate dine-in and delivery menus.
Plans and prices
Dukaan for Restaurants
No per-order commission · separate dine-in and delivery menus · unlimited items
Read 5 Oct 2026 · mydukaan.io
On the record
- Abandoned cart recovery
- Yesmydukaan.io · read 20 Sep 2026
- App marketplace
- Yesmydukaan.io · read 20 Sep 2026
- Delivery
- Dukaan Delivery advertises coverage across 20K+ pincodes, multiple partners, bulk shipment handling, and automated order and NDR verification.mydukaan.io · read 5 Oct 2026
- Digital products
- Yesmydukaan.io · read 20 Sep 2026
- Enterprise integrations
- The Enterprise offering describes custom integrations including MoEngage, Interakt, Unicommerce, Easy eCom, Affise, and Data Channel.mydukaan.io · read 5 Oct 2026
- Enterprise limits
- Custom delivery partner integrations are listed as part of the Enterprise Plan, with requirements assessed and plugins or themes built to fit those needs.mydukaan.io · read 5 Oct 2026
- Hosting model
- hostedmydukaan.io · read 20 Sep 2026
- Integrations
- The plugin directory lists integrations and tools including Razorpay, Google Analytics, Mailchimp, Shippo, Intercom, and Facebook Pixel.mydukaan.io · read 5 Oct 2026
- Order management
- Its dashboard supports order management, shipping, delivery, product catalogues, payments, and integrations.mydukaan.io · read 5 Oct 2026
- Product
- Dukaan provides tools for merchants and sellers to create online stores and manage transactions with buyers.mydukaan.io · read 5 Oct 2026
- Restaurant features
- The restaurant product supports separate dine-in and delivery menus, configurable additional charges, and product add-ons and variants.mydukaan.io · read 5 Oct 2026
- Sales channels
- multichannelmydukaan.io · read 20 Sep 2026
- Security
- Dukaan's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.mydukaan.io · read 5 Oct 2026
- Store operations
- Dukaan lists order tracking, invoicing, order reports, bulk editing, delivery management, analytics, and automated tax calculations among its tools.mydukaan.io · read 5 Oct 2026
- Store setup
- The platform offers responsive ecommerce websites and mobile apps, bulk product and inventory imports, payment gateway integration, and customizable themes.mydukaan.io · read 5 Oct 2026
- Support
- Dukaan links to a Help Center for advice and answers from its team and lists [email protected] for privacy questions.mydukaan.io · read 5 Oct 2026
- Who it is for
- Dukaan describes its platform as serving startups and established businesses, and its terms reference restaurants, grocery stores, merchants, sellers, and other service providers.mydukaan.io · read 5 Oct 2026
