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DRIVETHRUiQ
Marlborough, Massachusetts, United States
What it is
DRIVETHRUiQ is a cloud platform that gives drive-thru operators live performance information and analytics aimed at improving service speed, throughput, and profitability. Its timer screen tracks service times, goal status, bottlenecks, parked cars, customer journey times, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane sites. The Panorama cloud analytics suite provides custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data exports. A ranking screen compares store performance across a district, region, or enterprise. Customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ can combine service-point performance with store KPIs, synchronized video, and POS data through 360iQ. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. The platform also offers headsets and speaker posts, and is intended for operators from a single high-volume restaurant to businesses with hundreds of locations. Real-time Panorama notifications for meeting service goals require a Multi-View license; missed-goal notifications require Multi-View or higher.
For and against
For
- Timer screen shows live service metrics and target alerts
- Offers computer-vision and loop-based detection
- Panorama includes more than 80 reports
- 360iQ can combine performance, video, KPIs, and POS data
- Listed POS integrations include several named systems
Against
- Some Panorama notifications require a Multi-View license
- 360iQ combination is for customers using three DTiQ products
The verdict
DRIVETHRUiQ brings live service monitoring and cloud reporting together, with detection options for different lane layouts. Check the Multi-View license requirements if service-goal notifications are important to your operation.
Who it suits
DRIVETHRUiQ suits drive-thru operators seeking live service metrics and analytics, from a single high-volume restaurant to businesses with hundreds of locations. Its detection options cover simpler single- or dual-lane sites as well as multi-lane layouts.
On the record
- 360iQ connection
- For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines service-point performance, store KPIs, synchronized video, and POS data.dtiq.com · read 29 Sep 2026
- Company background
- DTiQ says it has served more than 37,000 locations and combines AI-powered video analytics with human expertise.dtiq.com · read 29 Sep 2026
- Computer vision
- Computer vision detection can monitor pre-lane activity, track customer journeys through wait bays, recognize car reversals, and support multi-lane layouts.dtiq.com · read 29 Sep 2026
- Detection options
- The platform offers AI computer-vision detection and loop-based detection for simpler lane layouts.dtiq.com · read 30 Sep 2026
- Hardware
- DRIVETHRUiQ offers headsets and speaker posts, and its speaker posts are compatible with loop-based and vision-based installations.dtiq.com · read 29 Sep 2026
- Headquarters information
- DTiQ lists addresses in Marlborough, Massachusetts; Las Vegas, Nevada; Gliwice, Poland; and Braeside, Australia, without identifying one as headquarters.dtiq.com · read 29 Sep 2026
- Industries
- DTiQ describes its solutions for quick-service restaurants, convenience stores, and retail brands.dtiq.com · read 29 Sep 2026
- Integrations
- For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data.dtiq.com · read 30 Sep 2026
- Intended customers
- DTiQ describes DRIVETHRUiQ for both a single high-volume restaurant and operators with hundreds of locations.dtiq.com · read 30 Sep 2026
- License limits
- Real-time Panorama push notifications for meeting service goals require a Multi-View license; notifications for missed goals require Multi-View or higher.info.dtiq.com · read 30 Sep 2026
- Loop detection
- Loop-based detection tracks the pre-warn area, order point, cash window when applicable, and present window, and is described as suitable for simpler single- or dual-lane locations.dtiq.com · read 29 Sep 2026
- Panorama reporting
- The cloud-based Panorama analytics suite offers custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export.dtiq.com · read 29 Sep 2026
- POS compatibility
- DTiQ lists POS integrations including Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast.dtiq.com · read 30 Sep 2026
- POS integrations
- DTiQ says it integrates with many POS systems and lists examples including Aloha by NCR, Brink by PAR, Square, Toast, and Oracle Simphony.dtiq.com · read 29 Sep 2026
- Purpose
- DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability.dtiq.com · read 30 Sep 2026
- Reporting
- Panorama is a cloud analytics suite accessible on any device, with custom dashboards, charts, more than 80 reports, hourly trends, alerts, and exports.dtiq.com · read 30 Sep 2026
- Scale
- The product page says DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.dtiq.com · read 29 Sep 2026
- Security
- DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities.info.dtiq.com · read 30 Sep 2026
