Desjardins Identity Protection

iPhone + Android

7.7No. 1 of 25
in Identity Theft Protection Services

Recognised40% of the score20
Phone app26% of the score100
Documented20% of the score75
Free plan14% of the score100

Free plan: Yes
Runs on: Android, iPhone, Web

Summary

Desjardins Identity Protection provides added security for personal and financial information for Desjardins members and clients. Its service includes dark-web monitoring, identity recovery guidance, and protection for Desjardins accounts and assets in cases of unauthorized transactions. ID Assist, provided by Sigma Loyalty Group Inc., monitors the dark web and sends alerts if it detects personal information. If a customer's identity is stolen, Desjardins can guide them through recovery; they may also be reimbursed up to $50,000 for identity restoration expenses. Customers can check Equifax and TransUnion credit reports in AccèsD and sign up for email alerts about credit-report changes through the TransUnion CreditView Dashboard. An ID Assist access code can be requested through Desjardins mobile services or AccèsD in a web browser. The service is free and lists Android, iOS, and web access. Desjardins says it does not share customer information without consent and never asks for a password or PIN. Support is available at 1-800-224-7737 (1-800-CAISSES), with an option to schedule a call.

Who it is for

It is for Desjardins members and clients seeking dark-web alerts, identity-recovery guidance, and protection for Desjardins accounts and assets. It may also suit customers who want access to credit reports and report-change alerts through AccèsD and TransUnion CreditView Dashboard.

What is good

Free service for members and clients.
Dark-web alerts are provided through ID Assist.
May reimburse up to $50,000 in restoration expenses.
Available on Android, iOS, and web.

What to know first

Reimbursement is limited to up to $50,000.
Dark-web monitoring is provided by an external service.

Verdict

Desjardins Identity Protection combines monitoring, recovery guidance, and account protection at no stated price. Review the reimbursement limit and the external provider's role in dark-web monitoring when considering the service.

Desjardins Identity Protection plans and pricing

All plans

Desjardins Identity Protection Not published Up to $50,000 reimbursement desjardins.com · 21 Sept 2026

Desjardins Identity Protection Free free added security for personal and financial information · available to Desjardins members and clients desjardins.com · 8 Oct 2026

Compared on identity theft protection services

Free plan: Yesdesjardins.com
Dark-web monitoring: Yesdesjardins.com
Identity restoration: Yesdesjardins.com
Identity-theft insurance: Yesdesjardins.com

Facts

Purpose: It provides added security for personal and financial information.desjardins.com · 8 Oct 2026
Fraud protection: Desjardins accounts and assets are protected in the event of unauthorized transactions.desjardins.com · 8 Oct 2026
Identity recovery: Desjardins can guide a customer through each step of the identity recovery process if their identity is stolen.desjardins.com · 8 Oct 2026
Reimbursement: If a customer’s identity is stolen, they may be reimbursed up to $50,000 for identity restoration expenses.desjardins.com · 8 Oct 2026
Credit monitoring: Customers can check Equifax and TransUnion credit reports in AccèsD.desjardins.com · 8 Oct 2026
Dark web monitoring: ID Assist, an external service, monitors the dark web and sends alerts if personal information is detected.desjardins.com · 8 Oct 2026
Credit report alerts: Customers can sign up for email alerts about changes to their credit report through the TransUnion CreditView Dashboard.desjardins.com · 8 Oct 2026
Mobile and browser access: Customers can request an ID Assist access code through Desjardins mobile services or AccèsD in a web browser.desjardins.com · 8 Oct 2026
Third-party provider: ID Assist is provided by Sigma Loyalty Group Inc.desjardins.com · 8 Oct 2026
Privacy commitment: Desjardins says it does not share customer information without consent and never asks for a password or PIN.desjardins.com · 8 Oct 2026
Support contact: The page lists 1-800-224-7737 (1-800-CAISSES) and an option to schedule a call.desjardins.com · 8 Oct 2026
Eligibility: Desjardins says members and clients are covered by its Identity Protection service.desjardins.com · 8 Oct 2026
Maker history: Desjardins Group’s origins date to the founding of Caisse populaire de Lévis on December 6, 1900.desjardins.com · 8 Oct 2026