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DataSpring Provider Directory Management

What it is

DataSpring Provider Directory Management is a paid web solution for health plans, physician practices, and provider groups. It uses clinician-verified professional and practice information to improve directory accuracy and support regulatory compliance. Providers update selected details in the Provider Data Portal and can share them with authorized participating plans. Group administrators can centrally change non-sensitive information such as locations and phone numbers, then push those updates across provider profiles. Records can include health equity, race, ethnicity, language, and telehealth service details, including service type and platform. Health plans can use detailed data to assess and manage network adequacy. DataSpring says 53 health plans participate and that practice location names and addresses are over 90% accurate. Quarterly reminders, phone follow-up, and time-stamped audit snapshots support confirmation. Plans maintain a separate formatted roster, with daily additions, and receive return rosters plus extracts of confirmed information. Provider Portal data is secured under HITRUST CSF standards. Support is available by phone and chat on weekdays, 8 a.m.–5 p.m. ET.

For and against

For

  • Clinician-verified provider and practice information
  • Central updates for delegated groups
  • Includes telehealth and demographic details
  • Supports network adequacy management
  • Time-stamped confirmations create audit snapshots

Against

  • Pricing is available only on request
  • Plans must maintain a separate formatted roster
  • Web platform only
  • Provider updates cover a subset of information

The verdict

DataSpring focuses on maintaining provider directory data through structured updates, confirmations, and roster delivery. Its web workflow connects providers, groups, and participating health plans around shared directory information.

Who it suits

It is intended for health plans, physician practices, and provider groups managing provider directory information and network data. It fits organizations needing clinician-confirmed updates and audit records.

Plans and prices

DataSpring Provider Directory Management

Priced on request

Pricing not published; request a demo

Every plan, in full

On the record

Advanced analytics
The solution applies advanced analytics to information entered, updated, and confirmed by physician practices to improve data quality.dataspring.com · read 4 Oct 2026
Data delivery
Participating plans receive a separate provider directory return roster and an extract containing confirmed and attested information for rostered providers who attested since the previous extract.dataspring.com · read 4 Oct 2026
Delegated groups
Group administrators can centrally update non-sensitive directory details, including locations and phone numbers, and push changes to all provider profiles.dataspring.com · read 4 Oct 2026
Directory data
The solution includes provider and practice details such as health equity, race, ethnicity, and language information.dataspring.com · read 4 Oct 2026
Intended users
The solution is presented for health plans, physician practices, and provider groups.dataspring.com · read 4 Oct 2026
Network adequacy
Health plans can access detailed data to assess, understand, and manage provider networks.dataspring.com · read 4 Oct 2026
Outreach and audit
DataSpring sends quarterly email reminders, follows up by phone with providers who do not respond, and time-stamps confirmations with a snapshot for audit purposes.dataspring.com · read 4 Oct 2026
Plan roster requirement
Health plans must maintain a separate, specifically formatted provider directory roster, and roster additions are accepted daily.dataspring.com · read 4 Oct 2026
Provider workflow
Providers update a subset of directory information in the Provider Data Portal and can share it with participating health plans they authorize.dataspring.com · read 4 Oct 2026
Purpose
Helps health plans improve provider directory accuracy and regulatory compliance using professional and practice information verified by clinicians.dataspring.com · read 4 Oct 2026
Scale
DataSpring reports that 53 health plans participate in its directory management solution and that practice location name and address data is over 90% accurate.dataspring.com · read 4 Oct 2026
Security
DataSpring says the Provider Data Portal data is secured using HITRUST CSF data protection standards.dataspring.com · read 4 Oct 2026
Support
Directory Management support is available by phone and chat on weekdays, with health plan support hours listed as 8 a.m.–5 p.m. ET.dataspring.com · read 4 Oct 2026
Telehealth
Directory information includes telehealth services offered, including the type of service and platform used.dataspring.com · read 4 Oct 2026

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