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Cumulocity IoT
What it is
Cumulocity IoT is a platform for connecting and managing equipment, interpreting device data, building applications, and informing operational decisions. Devices connect through HTTP REST, MQTT, native LWM2M, LoRa Network Server integration, or certified gateways. Management tools cover onboarding, over-the-air firmware and software updates, configuration, connectivity monitoring, remote troubleshooting, and replacement. The platform normalizes data and provides real-time analytics, dashboards, anomaly detection, machine-learning tools, and SQL querying through optional DataHub with ODBC/JDBC interfaces. Deployment can use cloud SaaS or on-premises Cumulocity Edge, including air-gapped networks. Security includes X.509 authentication, secure remote access, fine-grained permissions, multi-tenancy, and role-based access control. Plans include Starter at €215 a month billed annually, with a 30-day trial connecting up to 10 devices. Business and Enterprise add broader support and capacity; Connected and Air-Gapped are single-node on-premises options.
For and against
For
- Multiple device connectivity interfaces
- Real-time analytics and custom dashboards
- Over-the-air updates and remote troubleshooting
- Cloud, on-premises, and air-gapped deployment
- Native multi-tenancy and role controls
Against
- No free plan
- Starter trial limited to 10 devices
- Starter retains data for 30 days
- Starter costs €215 monthly annually billed
The verdict
Cumulocity IoT combines broad device connectivity, lifecycle management, analytics, and deployment choices. Its paid structure and Starter limits should be weighed against requirements for scale, support, and isolation.
Who it suits
It suits IoT architects, automation and industrial engineers, and developers managing connected equipment. Organizations needing cloud, on-premises, or air-gapped deployment can choose among those models.
Plans and prices
Business
Unlimited users · Up to 250M platform messages/month · 99.0% uptime guarantee · Multiple tenants in EU/US/APJ
Read 5 Oct 2026 · cumulocity.com
Enterprise
Unlimited users · Unlimited messages · 99.9% uptime guarantee · 24/7 all-incident support
Read 5 Oct 2026 · cumulocity.com
Starter
Unlimited users · Up to 2.5M messages/month · 95% uptime guarantee · One tenant
Read 5 Oct 2026 · cumulocity.com
Air-Gapped
Single-node on-prem · No internet access required · High availability not available · No multi-tenancy
Read 5 Oct 2026 · cumulocity.com
Connected
Single-node on-prem · Requires internet access · High availability not available · No multi-tenancy
Read 5 Oct 2026 · cumulocity.com
On the record
- Access control
- Cumulocity provides native multi-tenancy to segregate customer data and supports granular role-based access control and contextual device permissions.cumulocity.com · read 5 Oct 2026
- Analytics and data
- The platform normalizes device data and offers real-time analytics, dashboards, and optional DataHub querying through SQL and standard ODBC/JDBC interfaces.cumulocity.com · read 5 Oct 2026
- Deployment
- Cumulocity supports cloud SaaS and on-premises Cumulocity Edge deployments, including operation in air-gapped networks.cumulocity.com · read 5 Oct 2026
- Device connectivity
- Devices can connect through HTTP REST and MQTT interfaces, native LWM2M support, LoRa Network Server integration, and certified gateways.cumulocity.com · read 5 Oct 2026
- Device management
- Device management includes onboarding, over-the-air firmware and software updates, configuration management, connectivity monitoring, remote troubleshooting, and device replacement.cumulocity.com · read 5 Oct 2026
- Device protection
- Device security features include device-initiated connections, X.509 certificate authentication, over-the-air software updates, secure remote access, and fine-grained device permissions.cumulocity.com · read 5 Oct 2026
- Integrations
- Cumulocity lists Microsoft, AWS, Google, and SAP among its featured partners.cumulocity.com · read 5 Oct 2026
- Intended users
- The platform documentation describes its audience as IoT architects, automation engineers, industrial engineers, and developers.cumulocity.com · read 5 Oct 2026
- Purpose
- Cumulocity is an IoT platform for connecting and managing equipment, contextualizing data, building applications, and supporting operational decisions.cumulocity.com · read 5 Oct 2026
- Security
- Cumulocity states that it undergoes external audits including ISO 27001, 27017, 27018, and SOC 2.cumulocity.com · read 5 Oct 2026
- Support
- Starter includes community support; Business includes 24/7 crisis phone support, and Enterprise includes 24/7 all-incident support.cumulocity.com · read 5 Oct 2026
- Trial limit
- The 30-day free trial includes access to core platform features and permits connecting up to 10 devices.cumulocity.com · read 5 Oct 2026
