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Crystallize
Crystallize · Skien, Telemark, Norway · founded 2017
What it is
Crystallize is a hosted, composable commerce platform built around a Product Universe, Commerce Engine, and headless architecture. Its unified model, admin, and API bring products, content, media, and commerce together. The commerce engine supports product and pricing models, subscriptions, customer hierarchies, fulfillment pipelines, and checkout analytics. APIs and webhooks connect external ERP, CRM, payment, and logistics systems. GraphQL and MCP interfaces let AI agents read catalogs, draft quotes, configure subscriptions, and fill carts. The platform supports web, mobile, kiosk, and other frontend types. Its listed capabilities also include abandoned-cart recovery, digital products, and an app marketplace. Particle and Atom plans allow one tenant per project or store; Crystal includes three for production, staging, and development. Particle has no listed price. Atom costs $949 a month plus metering. Crystallize states that it complies with GDPR and CCPA. The company was founded in 2017 and is based in Skien, Telemark, Norway.
For and against
For
- Unifies products, content, media, and commerce.
- Supports subscriptions, fulfillment pipelines, and checkout analytics.
- GraphQL and MCP interfaces support AI-agent commerce tasks.
- APIs and webhooks connect external business systems.
- Supports web, mobile, and kiosk frontends.
Against
- Particle and Atom are limited to one tenant per project.
- Atom costs $949 a month plus metering.
The verdict
Crystallize combines product information and commerce capabilities in a headless platform with multiple integration paths. Its tenant limits and the listed Atom price are important plan details to weigh.
Who it suits
Crystallize suits commerce teams that need a unified product and content model with APIs for connecting external business systems. Its headless approach supports web, mobile, kiosk, and other frontends.
Plans and prices
Atom
1 tenant per project · unlimited users · full feature set · unlimited languages
Read 28 Sep 2026 · crystallize.com
Particle
1 tenant per project · unlimited users · full feature set · unlimited languages
Read 28 Sep 2026 · crystallize.com
Crystal
3 tenants included · unlimited users · unlimited languages · enterprise features
Read 28 Sep 2026 · crystallize.com
On the record
- Abandoned cart recovery
- Yescrystallize.com · read 20 Sep 2026
- AI interfaces
- The platform exposes GraphQL and MCP natively so AI agents can read catalogs, draft quotes, configure subscriptions, and fill carts.crystallize.com · read 28 Sep 2026
- API architecture
- Crystallize is composable and API-first, with APIs and webhooks for connecting ERP, CRM, payment, and logistics systems.crystallize.com · read 28 Sep 2026
- App marketplace
- Yescrystallize.com · read 20 Sep 2026
- Authentication
- Login is passwordless through magic links or OAuth social connections managed with AWS Cognito.crystallize.com · read 28 Sep 2026
- Commerce capabilities
- The commerce engine supports product and pricing models, subscriptions, customer hierarchies, fulfillment pipelines, and checkout analytics.crystallize.com · read 28 Sep 2026
- Company history
- Crystallize was founded in 2017 and is a New Normal Group company.crystallize.com · read 28 Sep 2026
- Developer tooling
- The Crystallize CLI is open source, detects the operating system, downloads the latest CLI from GitHub, and supports CI/CD automation.crystallize.com · read 28 Sep 2026
- Digital products
- Yescrystallize.com · read 20 Sep 2026
- Frontend platforms
- Crystallize is headless and platform-agnostic, supporting frontends for web, mobile, kiosk, and other platforms.crystallize.com · read 28 Sep 2026
- Hosting model
- hostedcrystallize.com · read 20 Sep 2026
- Infrastructure
- Crystallize is hosted on Amazon Web Services, databases run on MongoDB Atlas, and search indexes run on Elasticsearch Cloud.crystallize.com · read 28 Sep 2026
- Integrations
- Official integration documentation lists payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay.crystallize.com · read 28 Sep 2026
- Product type
- Crystallize is a composable commerce platform built around the Product Universe, Commerce Engine, and headless architecture.crystallize.com · read 28 Sep 2026
- Sales channels
- omnichannelcrystallize.com · read 20 Sep 2026
- Security compliance
- Crystallize states that it is fully compliant with GDPR and CCPA.crystallize.com · read 28 Sep 2026
- Paid from
- 949crystallize.com · read 20 Sep 2026
- Support
- Particle includes community support and online docs, Atom adds a Pro SLA, and Crystal includes a dedicated engineering Slack channel, Enterprise SLA, professional services, advisory access, and roadmap access.crystallize.com · read 28 Sep 2026
