CROMS
What it is
CROMS is a cloud clinical research operations platform that connects processes from AI-assisted recruitment through billing and invoicing. Its recruitment tools analyze CVs, evaluate videos, and match candidates to studies, while authorized professionals make final hiring decisions. The learning system supports role- and department-based paths, retraining, certifications, and SCORM, video, PDF, and document content. Contract tools cover creation, approvals, renewals, and budget analysis, with automated billing linked to timesheets. Expense features include AI receipt scanning, project expenses, advances, and sponsor payment flows. SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and multi-format exports. CROMS also lists a WhatsApp AI bot for tasks, approvals, and updates, plus single sign-on with enterprise identity providers. The maker describes encryption, role-based access, audit trails, and support for clinical research and privacy frameworks. Pricing is on request; the trial is two months free without a credit card.
For and against
For
- Recruitment tools match candidates to studies.
- Training supports role-based paths and certifications.
- SmartCRF collects forms on web and mobile.
- Primary application data is hosted in the EU.
- Setup is stated to take 1–2 business days.
Against
- Pricing is on request.
- No free plan is listed.
- Validation documentation is available to qualified prospects under NDA.
The verdict
CROMS brings several clinical research workflows into one cloud platform, with tools for recruitment, training, contracts, expenses, and forms. Organizations should request pricing and confirm how its stated compliance support and validation documentation fit their needs.
Who it suits
CROMS is aimed at clinical research organizations, including field staff such as SC, CRA, and CTA teams. It may suit organizations looking to connect recruitment, training, contracts, expenses, and forms in a cloud platform.
Plans and prices
Enterprise
Above 100 users; pricing is tailored to user count, integration requirements, onboarding and migration scope, and support
Read 3 Oct 2026 · cro.ms
On the record
- Clinical forms
- SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and multi-format exports.cro.ms · read 3 Oct 2026
- Compliance
- CROMS says it supports GCP/ICH E6(R3), ALCOA+, 21 CFR Part 11, GDPR, and KVKK; validation documentation is available to qualified prospects under NDA.cro.ms · read 3 Oct 2026
- Contracts and billing
- Contract management covers creation, approvals, renewals, budget analysis, and automated billing tied to timesheets.cro.ms · read 3 Oct 2026
- Expenses
- AI receipt scanning can fill expense forms, and the platform supports project-based expenses, advances, and sponsor payment flows.cro.ms · read 3 Oct 2026
- Hosting
- The Trust Center says CROMS is hosted in UpCloud's Frankfurt region and that primary application data is hosted in the EU.cro.ms · read 3 Oct 2026
- Integrations
- CROMS lists WhatsApp with an AI bot for tasks, approvals, and updates, and supports single sign-on with enterprise identity providers.cro.ms · read 3 Oct 2026
- Intended users
- CROMS is presented for clinical research organizations, including field teams such as SC, CRA, and CTA staff.cro.ms · read 3 Oct 2026
- Purpose
- CROMS is a clinical research operations platform connecting workflows from AI-assisted recruitment through automated billing and invoicing.cro.ms · read 3 Oct 2026
- Recruitment
- AI tools analyze CVs, evaluate videos, and match candidates to studies; final hiring decisions remain with authorized professionals.cro.ms · read 3 Oct 2026
- Security
- The maker states that CROMS uses encryption in transit and at rest, role-based access control, an immutable audit trail, and end-to-end encryption for supported sensitive data flows.cro.ms · read 3 Oct 2026
- Support and setup
- The maker states setup takes 1–2 business days and technical support is available 7/24.cro.ms · read 3 Oct 2026
- Training
- Its LMS supports role- and department-based learning paths, retraining, certifications, and SCORM, video, PDF, and document content.cro.ms · read 3 Oct 2026
- Trial
- The maker offers two months free without a credit card and says automatic billing does not begin when the trial ends.cro.ms · read 3 Oct 2026
