Convoy Platform

Convoy Platform is a freight marketplace where brokers and carriers match and move freight. Brokers can automate carrier negotiation, vetting, booking, tracking, shipment updates, document handling, and payouts while remaining the broker of record and responsible for customer relationships and shipment fulfillment. They can sync loads from a transportation management system through integrations or the Convoy Broker API, which supports event-based updates and webhooks. Carriers can find, bid on, and book loads using a free iOS or Android app or a web portal. Tools include instant booking, lane alerts, backhaul search, GPS fleet tracking, and in-app bill of lading submissions. Payment choices include same-day, two-day, and 30-day options, including QuickPay. The platform supports single-driver full truckload dry van, refrigerated, and flatbed freight, with live loading and unloading required. Carrier access requires active USDOT authority and applicable permits; interstate shipments also require an active MC number, and safety ratings or scores may affect eligibility. The platform is owned and operated by DAT Freight Tech, LLC.

Convoy Platform combines broker automation with load-search and booking tools for carriers. Its freight support is limited to specified full truckload types and live loading and unloading.

It suits freight brokers seeking load and carrier workflow automation, and eligible carriers looking for loads and booking tools. Brokers retain responsibility for customer relationships and shipment fulfillment.

Convoy Platform is a freight marketplace that connects brokers with carriers through automated freight workflows and load-booking tools. It is best suited to brokers and eligible carriers handling supported full truckload shipments. Its appeal is the combination of broker automation and free carrier access; its limited freight scope rules out many operations.

Overview

Convoy automates parts of freight execution while brokers remain the broker of record, responsible for customer relationships and shipment fulfillment. That can streamline carrier coordination without shifting the broker’s core obligations.

Support is limited to single-driver full truckload dry van, refrigerated, and flatbed freight, with live loading and unloading required. Carriers need active USDOT authority and applicable permits; interstate work also requires an active MC number, and safety ratings or scores may affect eligibility.

Key features

Broker automation and integrations

The platform automates carrier negotiation, vetting, booking, tracking, status updates, document management, and payouts. Brokers can sync loads from a transportation management system through integrations or the Convoy Broker API, which supports event-based updates and webhooks. This is useful for brokers who want freight execution connected to existing systems, though Convoy does not take over their customer or fulfillment responsibilities.

Convoy says its risk, safety, and quality models monitor carrier risk and performance to help detect fraud and theft. Those checks address marketplace risks, but do not change carrier eligibility requirements or guarantee that a shipment is risk-free.

Carrier tools and payment

Carriers can find, bid on, and book loads in the free iOS and Android app or through the web portal. Instant booking, lane alerts, backhaul search, GPS fleet tracking, and in-app bill of lading submissions bring discovery and shipment tasks together. Carriers can choose same-day, two-day, or 30-day payment options, including QuickPay; the range offers payment flexibility, though the choice of timing matters to cash flow.

Broker account managers and the broker and carrier support email addresses provide account support. DAT Freight Tech says it uses administrative, physical, and technological measures to protect user information.

Pricing

Convoy uses a freemium model, with a free carrier app and custom pricing for brokers. There is no free trial.

Carrier app — free

The app has no sign-up or monthly fees and provides carrier access to loads. It suits carriers who meet the account, DOT-information, and insurance-review requirements and want to search, bid, and book without a recurring platform fee.

Broker platform — custom pricing

Brokers pay only when a load is digitally booked and delivered, under agreed payment terms. Onboarding is required, and the supported freight and live-loading limits apply. This usage-based structure may suit brokers who want automated execution without paying for loads that are not booked and delivered; it is not a published fixed-price subscription.

Platforms

Convoy supports Android, iOS, web, and API access. The carrier app is available on iOS and Android, with a web portal also offered; brokers can use integrations and the Broker API to connect systems.

Who it's for

Convoy is a practical fit for brokers coordinating eligible single-driver full truckload freight who want carrier workflow automation and system integrations, as well as qualified carriers looking for load search, booking, and flexible payment timing. It is not suited to freight outside dry van, refrigerated, or flatbed full truckload, to shipments without live loading and unloading, or to carriers that do not meet its authority and permit requirements.

Pros and cons

Pros

• Broad broker workflow automation: negotiation through payouts is covered, reducing the number of carrier-execution tasks brokers must coordinate separately.
• System connectivity: integrations and an API with event updates and webhooks can link load execution to a broker’s existing transportation management system.
• No-fee carrier access: carriers pay no sign-up or monthly fee to access loads through the app, subject to account and eligibility review.
• Payment timing choices: same-day, two-day, and 30-day options, including QuickPay, give carriers alternatives for receiving payment.

Cons

• Narrow shipment fit: only specified single-driver full truckload types with live loading and unloading are supported, excluding other freight needs.
• Broker accountability remains: automation does not remove responsibility for customer relationships or shipment fulfillment.
• Carrier access has eligibility gates: authority, permits, insurance review, and potentially safety rating or score determine who can participate.

Alternatives

For a broader set of transportation management software options, browse Transportation Management Software.

• DriverNest is worth considering for teams focused on transfers, with a free plan that allows unlimited vehicles and drivers and charges only when users earn; it supports iOS and web.
• Bluerock TMS offers a tailored TMS solution with custom pricing.
• Drivin uses a monthly rental based on vehicle count and has no user or vehicle limit.
• Shipwell TMS offers customized pricing through a sales quote.
• AscendTMS may suit teams seeking a per-user monthly TMS plan: its Basic plan costs $69 a month, with 230+ standard features and no separate driver, truck, or load charges.
• Magaya Supply Chain uses subscription pricing tailored to the solutions required and number of users.
• McLeod Software Transportation Management offers LoadMaster, PowerBroker, LoadMaster LTL, and DocumentPower solutions.
• Pando TMS is an enterprise TMS with a 30-minute product demo offered.

Verdict

Choose Convoy if you broker or carry eligible single-driver full truckload freight and want a marketplace that pairs broker-side automation with carrier booking tools. Broker integrations and free carrier access are its clearest strengths. Look elsewhere if you need other freight modes or loading arrangements, or if you expect automation to take responsibility away from the broker.