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Confirm Academy

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Academy

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AI learning
Academy uses AI-driven recommendations and personalized learner journeys based on a learner’s product journey, segment, or tier.confirm.com · read 9 Oct 2026
Analytics
Its analytics dashboards show course completion, quiz performance, and certifications earned.confirm.com · read 9 Oct 2026
Branding and access
Organizations can customize the academy’s branding, host it on their own domain, and use single sign-on with an existing application.confirm.com · read 9 Oct 2026
Certifications
Organizations can create certification programs, track certifications by customer or partner, and let learners publish certifications to LinkedIn.confirm.com · read 9 Oct 2026
Commerce and SEO
Academy supports course and certification ecommerce, SEO-optimized academy pages, paid and free course tiers, and revenue reporting on training programs.confirm.com · read 9 Oct 2026
Content formats
Academy supports learning content in formats including video, interactive content, events, and resources.confirm.com · read 9 Oct 2026
Course creation
Its AI course creation tools can generate course outlines from existing product documentation, release notes, help articles, and onboarding materials.confirm.com · read 9 Oct 2026
Customer onboarding
Academy provides a branded, self-serve onboarding academy that customers can access on demand.confirm.com · read 9 Oct 2026
Embedding
Learning content can be embedded in a product or website, or linked from a help center.confirm.com · read 9 Oct 2026
Integrations and standards
Confirm says its learning products support SCORM 1.2, SCORM 2004, xAPI, SSO, and SCIM, and are compatible with any SCORM-compliant LMS.confirm.com · read 9 Oct 2026
Intended audience
Confirm describes Academy as a branded learning academy for scale-up businesses seeking to onboard customers, certify partners, drive product adoption, and reduce support overhead.confirm.com · read 9 Oct 2026
Purpose
Academy is a customer and partner learning product for scale-up businesses, built for external audiences including customers, partners, and resellers.confirm.com · read 9 Oct 2026
Security
Confirm says it holds ISO 27001 certification, partners with ISO- and SOC-certified hosting providers, and supports SSO; its policies page lists a SOC 2 Type 2 report available on request.confirm.com · read 9 Oct 2026
Support
Confirm says its customer success teams support customers from onboarding through implementation and beyond, and its learning design team can help create and launch programs.confirm.com · read 9 Oct 2026

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